Reviews (1,916)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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Great app and has added so much value to my website. Great team behind it too, who are only happy to help.
Thank you so much for your shout out to both our app and the team!
- Ty | VP of Services
We updated our shipping terms and April M was super helpful in updating all of our existing subscriptions. They were faster to respond than expected and we had resolution within an hour or two.
Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.
UPDATE: Customer service was great and was able to resolve the refunding issue we had (i.e. issuing the refund thru Shopify's dashboard doesn't initiate the refund, so be sure to issue the refund thru the Recharge/Stripe/3rd Party app!) George was awesome and even reimbursed the couple of dispute fees we had. Other than the refund issue, this app has worked great for us and it was very easy to set up.
Malik's exceptional assistance made resolving my issue incredibly easy and seamless. His prompt and efficient support truly exceeded my expectations. I am highly impressed with the level of service I received. Thank you, Malik!
We appreciate you taking the time to leave us a five star review - and for the shout out to Malik! We're glad to hear that you've had a positive experience with Recharge.
- Ty Bailey | VP of Services
Stefan M. was extremely helpful in making the migration into recharge a seamless process! Excited to get things rolling on the new platform.
I love how this app truly acts like an automated subscription! Our team does not have to manually enter in orders anymore! If I have a question about an updated feature, I can easily e-mail tech support and they fix the problem for me . . . quickly! Erica was great at assisting us!
Hi, recharge is an excellent app and service that makes it simple to easily manage subscriptions. Moreover, the support team at recahrge are fantastic! I have had only the best support from their support staff, they are professional, reliable and swift!
The app is really useful to sell subscriptions & the customer service answers really quickly. On the less bright side, there is still quite a bit of bugs in the app and a lot more features to develop
Nena provided me with timely and efficient support and was very friendly and polite :-)
We're glad to hear you've had a positive experience with Recharge. We appreciate the review!
- Ty Bailey | VP of Services