Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

May 1, 2024

Everything about Recharge is a class act. I used them while my business was active, and had a great experience setting up subscriptions and collecting recurring revenue from customers. Very simple and easy to use. I did end up having to close my account and worked with Bryan Nguyen who was a HUGE help and support with getting some charges reversed. It's very rare in the SaaS world to get refunded for anything, and Recharge made me feel like a valued customer by taking care of that for me. All in all, great app, great support. I'll be back if I ever open a product-based business again!

Lagom Body Co.
United States
Over 3 years using the app
Recharge replied May 13, 2024

We are very happy to hear about your positive experience. Thank you for the review - and the amazing shout out to Bryan!

- Ty Bailey | VP of Services

May 17, 2024

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.

But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.

We're really satisfied with Recharge!

Caffitaly
Italy
Over 3 years using the app
Recharge replied May 20, 2024

We appreciate your feedback & review!

- Ty Bailey | VP of Services

Edited June 27, 2024

I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!

KIIMA
Canada
About 2 months using the app
Recharge replied July 1, 2024

We appreciate you sharing your experience!

- Ty Bailey | VP of Services

June 16, 2024

Great app and super helpful team! Would recommend.

Mylk Made - Nut and Seed Mylk Bases
New Zealand
Almost 4 years using the app
Recharge replied June 25, 2024

We appreciate your kind words and review.

- Ty Bailey | VP of Services

May 21, 2024

Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.

Bignose & Beardy
United Kingdom
About 4 years using the app
Recharge replied June 3, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

June 3, 2024

Great app and great experience with customer support. Nena was super helpful in getting my issues resolved!

Quarter
United Kingdom
Almost 3 years using the app
Recharge replied June 11, 2024

We appreciate your review and the shout out to Nena!

- Ty Bailey | VP of Services

March 26, 2024

All apps have problems but the best thing about this one is that you can connect with Jaden W and get help and the answers you need very quickly compared to other apps. We spent weeks trying to figure out why our new website had a certain "bug". Jaden W was able to fix it in just a few emails in a couple of hours!

Optivida Health
United States
About 5 years using the app
Recharge replied April 8, 2024

Thank you for the review and the shout out to Jaden!

Ty Bailey | VP of Services

April 23, 2024

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.

Green Goddess
Denmark
Almost 2 years using the app
Recharge replied May 13, 2024

Thank you for the five star review and all of your feedback!

- Ty Bailey | VP of Services

June 16, 2024

Issue resolved with customer support.

SOFLETE
United States
Over 7 years using the app
Recharge replied June 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

May 3, 2024

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Maud's Coffee & Tea
United States
Almost 4 years using the app
Recharge replied May 13, 2024

We appreciate the review!

- Ty Bailey | VP of Services