Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited May 19, 2022

This app is easy to use, and really helps with customer retention. I like the analytics tools and the customer service is top-notch - so fast and responsive. Highly recommend Recharge for subscriptions if you run a product business.

Niyama Wellness
Canada
Almost 2 years using the app
September 28, 2023

Very nice subscription platform with great support!

Greenwitch
Denmark
Almost 2 years using the app
Recharge replied October 2, 2023

Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge.

- Ty Bailey | VP of Services

February 17, 2022

Have been dealing with a ton of providers customer support teams while trying to do a subscription management tool transition and Recharge's Customer Support has been light years above and beyond everyone else's in terms of giving helpful, complete answers.

IGN Store
United States
Almost 2 years using the app
June 9, 2021

Customer service is great and quickly responds. The app wasn't rendering due to an error on my end and Brandon was happy to jump in and troubleshoot for me.

ContraPest
United States
Almost 2 years using the app
July 14, 2022

I am so happy we found Recharge Subscriptions App. It's so user friendly, not only for me as the business owner, but more importantly for our customers. The subscription process is seamless and its really easy for customers to edit and change up their monthly subscriptions. Highly recommend!!

my-stait
Australia
Almost 2 years using the app
August 2, 2021

Super easy to use and set up. Videos and documentation are helpful. Support was also very helpful in researching issues.

Bake Me Healthy Box
United States
Almost 2 years using the app
November 30, 2020

Kudos for Stefan for helping me with the migration from store to store. Highly recommend Recharge and the team!

SkinnyMint UK
Singapore
Almost 2 years using the app
December 2, 2020

Highly recommended app for subscription. Stefan has helped a lot for migrating products from stores to stores!

SkinnyMint CA
Canada
Almost 2 years using the app
May 9, 2022

Easy to set up and manage, especially as a young store working to grow its subscription base on a monthly basis.

hello amber
United States
Almost 2 years using the app
July 14, 2021

If I could give it 0 stars I would. Where to start. A - If you plan to use this with shopify checkout - find something else. It simply does not work, causes major bugs and here is the best part. THE SUPPORT IS NON-EXISTANT. Save yourself time, money and headaches and go with a company that's built something that works with Shopify!

Javaworks.ca
Canada
Almost 2 years using the app