Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.
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Their customer service was super quick to reply and so helpful. They even helped me implement code.
Thank you for the review and for the shout out to our support team!
- Ty Bailey | VP of Services
Thank you Gabriel for being so persistent and finding the solution to the Recharge app issue.
Glad you made it happen
Overall ReCharge is a very good app that provides the ability to offer subscriptions to our customers. The support team has also been very responsive and helpful in addressing any issues we have run into.
I do think that having some added customization/flexibility in the way bundles are set up and function as well as within the interface would be very beneficial and take the app to another level. Some things are a bit limited and have required workarounds.
We appreciate your feedback and for your time in leaving this review!
- Ty Bailey | VP of Services
Bryan Nguyen was very helpful. We could not figure it out via email so he sent me a zoom link and patiently worked with me for over two hours. It was so kind and extremely beneficial. He had great ideas and was very generous with his time.
Great customer service! Quick to respond and assist with the syncing issue I was having despite the fact that our usual Shopify manager was out of the office.
Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.
Thank you for the shout out to Vinse and the five star review!
- Ty Bailey | VP of Services
We have been using ReCharge for almost 2 years - it works very reliably and support is amazing - highly recommendable!
The updated integration with Klaviyo is awesome, and the back end analytics have been improved a ton over the years.
Recharge has a great back end and very clear logic, which has been easy to match up to our business needs. The help we have received from the Growth and Support teams has been priceless, and enabled us to navigate around roadblocks with innovative solutions.
Gordon has been instrumental in helping us optimize our Recharge integration. Specifically, improving the customer experience with the goal of happier customers! Thank you.