Reviews (1,916)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

April 4, 2023

Most important thing for me when I am using a subscription App is when I have a problem, I can get a hold of someone right away and have that problem solved. ReCharge was responsive and helped me with my problem quickly and painlessly.

Suds Runner
Canada
Over 1 year using the app
Recharge replied May 10, 2023

Thank you for the positive review and the shout out to our support team. We strive to always make sure our merchants feel supported and heard.
- Ty | VP of Services

January 13, 2022

Great support from AJ M. The app works perfectly and our customers are happy with it. Thank you recharge

Madreamiga
Spain
Over 1 year using the app
May 28, 2021

We have a lot of questions all the time, since we try to figure out how to do it best. The support is amazing, they respond fast and are very helpful and honest in what is and what is not possible. Working together with Recharge and a Shopify Developer, made the possibilities almost limitless. Thanks a lot!

The Shaving Institute
Netherlands
Over 1 year using the app
July 27, 2021

The customer service for this app is excellent. I was having a problem with the subscription and they were able to fix the problem immediately.

Arbria Creations
United States
Over 1 year using the app
January 17, 2022

Recharge Subscriptions has been an intricate part of our Shopify store and business. This app allows us to do everything and anything we need to manage subscription orders while providing the customer with the best experience possible. Recharge does a great job of putting subscription management in the customer's hands with tools like Recharge SMS to reduce churn. We have been very pleased with their capability to consistently optimize features and ensure integrations work with other key technology partners. I use their analytics frequently and their reporting platform is seamless. I could not be happier with Recharge and would highly recommend it for offering your customers the best subscription experience.

PYM
United States
Over 1 year using the app
June 10, 2022

Great platform. We migrated from a different platform and this one is much better. It has all the features we are wanting and they are always making improvements with each update.

WinkClique
United States
Over 1 year using the app
October 20, 2021

Best tech support I've ever experienced. They're remarkable. Our business has grown with Recharge and we look forward to using them for a long time.

Hibernate Sleep Formula
United States
Over 1 year using the app
November 26, 2021

Nigel from support was really great in helping us with discounting! Overall a good app. It's relatively simple to use. The complexities stem from Shopify's rules, not ReCharge.

Vaprzon.com
United States
Over 1 year using the app
Edited January 19, 2021

Great app, great people. Customer service responds quickly and is very polite and helpful. No issues with ongoing usage of the app.

Let's Go Eco Inc.
Canada
Over 1 year using the app
June 14, 2022

Love the support with this app! The customer service team always responds quickly and is eager to help.

Hydralyte
United States
Over 1 year using the app