Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

November 12, 2021

I love how this app is so straightforward and easy to use. Also, the customer service is so prompt to answer! :D

Carnivore Aurelius
United States
Almost 2 years using the app
June 15, 2021

Gordon was nothing short of amazing. I was new to the app and overwhelmed. He helped me with all my questions and even notified me of a feature that just launched. Every company needs a Gordon!!

DecoratorCrafts
United States
Almost 2 years using the app
June 23, 2021

ReCharge has been great. We have seen our subscription business grow exponentially and benefit from the Account Manager relationship and quick customer support.

Kate Farms
United States
Almost 2 years using the app
February 2, 2022

I use Recharge to offer my monthly sewing tutorials as a subscription. I am not at all 'techie' but I found this really easy to install and the support whenever I have had a question has been very good - very quick and helpful.

Flying Bobbins Haberdashery
United Kingdom
Over 1 year using the app
January 26, 2022

Thank you to Erica for a super quick response and support for resolving a technical customer account issue.

Summer Snow Juice
Australia
Over 1 year using the app
May 10, 2022

Recharge is a sophisticated app within Shopify that enables subscription products to be sold, managed and edited with relative ease. The customer support they offer is excellent and Juan was very helpful in assisting with my query. From a technical perspective there are some improvements that could be made, namely making importing bulk discount codes into Recharge for the client themselves.

Symprove UK
United Kingdom
Over 1 year using the app
May 18, 2021

Quick and clear customer service, solved the issue easily. Very happy with the result. Thank you very much.

Life Cykel
Australia
Over 1 year using the app
December 13, 2021

Well-thought App. Being able to grant discounts to customers for there subscriptions is really a nice feature. I missed it with other providers. Thanx to a great customer happiness supporter Katy D. She helped me a lot and showed me backgrounds why things happen that way. Great job!

shop.ich-ess-was-gutes.de
Germany
Over 1 year using the app
July 21, 2022

Had the best service experience with Juan from ReCharge support. He solved an extremely complicated issue for us within a couple of hours — and it's a testament to the level of service that ReCharge provides.

Prima
United States
Over 1 year using the app
May 11, 2023

One of the best Apps for subscriptions with many more features like third-party app integration, flows, etc.

The app support experience is also good.

Nature+
United States
Over 1 year using the app
Recharge replied May 16, 2023

We appreciate your shout out to the support team - and glad to hear that you're enjoying the array of features that we have to offer to keep our merchants successful!
- Ty | VP of Services