Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

February 17, 2021

75% of my business comes from weekly recurring subscriptions, all powered by ReCharge! I don't know what I'd do without this plug-in. They have really fast support too. Jessie M just solved my issue within a couple hours. Thank you Jessie and Team ReCharge!

YA•YE Organics
United States
Almost 2 years using the app
May 13, 2022

Bryan from support helped us really fast. He literally sent screenshots with a step by step of what we had to do to solve an issue for one of our customers. Recharge support overall is very good, every time we have an issue they respond pretty quickly and help us solve the problem.

Cuela
United States
Almost 2 years using the app
April 21, 2022

We converted to Shopify 2.0 and worked with your team, specifically Matt A., to make sure everything transitioned smoothly. We had to reset our system but everything worked out great!

MAD TASTY
United States
Almost 2 years using the app
March 15, 2022

Recharge has been a crucial part of our e-commerce business from day 1. It's a stellar app that provides all the functions, data, and reports that any merchant needs to set up an enterprise-level subscription program. Recharge's support team is always responsive and helpful so all your bases will be covered. Special thanks to our account exec Nadeem, who helped us pick the right plan that's perfect for us and made our business a lot more efficient.

Transformation Protein
United States
Almost 2 years using the app
January 18, 2024

The support agent was excellent!

Matrescence
United States
Almost 2 years using the app
Recharge replied January 22, 2024

We appreciate the shout out to our support team!

- Ty Bailey | VP of Services

December 21, 2021

We have used this app for over a year and only ever had 1 problem with it. That one problem was on our end, but their customer support still helped us get it fixed within 2 hours regardless.

Pet Parents® - Because They Are Family™
United States
Almost 2 years using the app
November 11, 2021

Excellent customer service. I got a one day, lightning fast response, that solved my problem and got my store back up. Shout's out to Gabriel C in customer support

The Microdose Co.
United States
Almost 2 years using the app
May 27, 2022

ReCharge has made it easy for us to offer subscription shipping to our customers. The only features I'd like to see in upcoming releases are: - Full multi-currency support (in the works)
- WYSIWYG editor to updating email notification templates
- A more intuitive way to offer free shipping for subscribers only

MK Supplements
United States
Almost 2 years using the app
March 28, 2024

The customer service team is very helpful!

Mario Badescu
United States
Over 1 year using the app
Recharge replied April 8, 2024

We appreciate the shout out to our support team!

Ty Bailey | VP of Services

July 24, 2023

We were looking for a platform where customers had flexibility with their subscriptions and none of the out-the-box packages we tried offered the flexibility we wanted. We have a diverse product range and customer base who have different requirements so bundle building was essential. Recharge did not disappoint and the account support we are getting is excellent.

Flight Fuel Coffee
United Kingdom
Almost 2 years using the app
Recharge replied July 31, 2023

We are so glad to hear that you've had a positive experience with Recharge! Thank you for taking the time to leave a positive review.
- Ty | VP of Services