Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

April 13, 2023

Recharge's bundling product has been a game changer for my business. No other subscription app has anything close to what Recharge can offer, and I've been super happy with their customer service.

Marengo Equestrian
United States
Over 1 year using the app
Recharge replied May 10, 2023

Thank you for your positive feedback on our bundling product - and the shout-out to our hardworking support team. We strive to continue to build an app that benefits our merchants and improves their subscription experience.
- Ty | VP of Services

June 25, 2021

Gordon C was super helpful and very quick to respond to my questions and take of the issue I was having.

br.coffee Public Store
United States
Over 1 year using the app
October 20, 2021

Milica was incredibly helpful in solving a customer issue. The app itself has been great, but the customer service was even better! Thanks so much, Milica, your help was greatly appreciated :)

Diggin' In The Cellars
Australia
Over 1 year using the app
June 9, 2022

The issue was resolved promptly, and we were able to get back to the customer to straighten their account. Thank you very much, Juan!

Happy V
United States
Over 1 year using the app
February 25, 2022

Tech support is responsive and helpful. Also why do I have to type in 100 characters? That seems a strange thing to do. lol. Anyways, Chantz was great.

Undiscovered Artisan Box
United States
Over 1 year using the app
September 24, 2021

Excellent support and the platform works well for subscriptions. The only downside right now is that they do not support a multi-currency shopify store.

Reshoevn8r
United States
Over 1 year using the app
November 23, 2021

Swift and attentive support from the backend team whenever we have questions and run into troubleshooting.

Nguyen Coffee Supply
United States
Over 1 year using the app
November 5, 2021

Good UX, quick and excellent customer service. The app works perfectly for subscription based business.

Bloombini
France
Over 1 year using the app
September 27, 2021

Alex G. helped me resolve an issue on my product page that was loading. They were so helpful! It was such a relief, they helped me make my store great!

Coffee Drop
United States
About 1 year using the app
February 3, 2022

Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour

Harvey Shop
United Kingdom
About 1 year using the app