Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

January 28, 2022

quickly helped us push subscription dates for upcoming orders with included a product that is sold out

Primally Pure
United States
Over 1 year using the app
February 1, 2021

I use this app for monthly subscriptions for my customers. It's a great service for both me and my customers! I had an issue with an internal app setting this past week, and needed support. I emailed my concern and got a really thorough reply from Jessie. With a little bit further explanation on my part, Jessie was able to sort my situation out completely. And, in order to make sure that I fully understood how to manage the changes moving forward, she took the time to make a narrated video of her demonstrating the fix in my account, using my specific customers as examples. Super helpful! Super quick! And extremely thorough. Thanks, Jessie!

Tough Mother
United States
Over 1 year using the app
April 29, 2021

Recharge is the BEST platform for subscription businesses, plus their customer support is second to none. They are always so helpful and quick to reply. BIG shout out to Nevena who has helped me so much pre launch :)

Dognetik
United Kingdom
Over 1 year using the app
April 1, 2022

Love working with Recharge. I've always received quick and helpful responses. Shoutout to Chantz for helping me get my subscriptions back after I changed themes on Shopify.

Oh Goodie!
United States
Over 1 year using the app
September 26, 2021

So far so great. Nikola has been my support person and has been so helpful in getting me started, problem shooting things for me and getting me the answers I need to get things running how I want. Great app suggestions in places where recharge does not have the organic inbuilt option as well. Highly recommend so far.

Whisky Freaks
Australia
Over 1 year using the app
June 23, 2022

They always proivde great customer service! Speedy and easy to understand. Thank you for your help .

Human Food
United Kingdom
Over 1 year using the app
December 14, 2021

This is the best customer service EVER. they are so fast and helpful. i wish all shopify apps could have this level of service and response time.

KitsAndGiggles
United States
Over 1 year using the app
December 15, 2020

really good help and customer service she was very knowledgeable and friendly would give her five stars across the board thank you

JoJo's Bow Club
United States
Over 1 year using the app
December 20, 2020

The service is excellent! responsiveness and efficiency.
I recommend this app which seems to be the reference app for subscription products

Charlotte Brown
France
Over 1 year using the app
March 26, 2021

Have been using Recharge for a while and have been very happy; lots of good features and functionality, easy to navigate and make changes. Customer service has been really great and responsive as well.

Reel
United States
Over 1 year using the app