Reviews (1,798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient subscription management, supporting various models like magazine and B2C subscriptions. It features custom bundles and a user-friendly analytics dashboard, with seamless integration across platforms. The support team is responsive and knowledgeable, quickly resolving issues and continuously updating the app to enhance functionality. Merchants note it significantly improves the smooth operation of their businesses.
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Support staff was super helpful and informative. Stuck with of dev team from integration to launch. We hope to see this level communication continued as we progress.
We had a strange problem with orders getting stuck in Pending. Kiki from Tech Support was really excellent- she followed up with their development team to resolve the problem, and checked in with me multiple times after it had been fixed to make sure there were no further problems. Very impressed.
This app has been a game-changer for us. It's streamlined the subscription process and is managing it smoothly. Our customers love it and we've seen a huge uptick in our subscription orders. The support is second to none. Timely and clear responses. Feels like the recharge team is part of our team.
Jairus did a fantastic job of onboarding and migrating. Thanks for the assistance.
We appreciate you taking the time to leave a review and a shout out for Jairus!
- Ty Bailey | VP of Services
AJ was fantastic. I had struggled to find solutions to problems for over a week and he was able to resolve my issue within a half an hour.
Probably a very very good app for people who want something plug and play, because their philosophy is a pretty walled garden approach of "just contact us if you want to change anything", which in practice means communicating via miserable ZenDesk help tickets (and being on the receiving end of "type your response above this line" is an experience I've never enjoyed), but I understand why ...
We have migrated from another service to Recharge and are very happy with the app. Most of all the support from the Recharge team has been great every step of the way.
We recently switched over to Shopify Plus and they recommended this app (as did our development agency HulkApps). I understand why, super customizable! Love it.
Great tool, it does what you expect. Although I am still waiting for the integration with the Shopify checkout. We can't implement tax exemption in the EU for this reason. Customer service is excellent.
I used this app to ask about a payment question, Jenalyn was a huge help as she walked me thru every step and we reconciled my problem, a huge shout out to her.
Thank you.