Reviews (1,955)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.
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Alicia and Matt from Recharge were super helpful in getting me set up with payment and checkout for my Shop. Thank you so much!
Recharge is a dependable subscription app for Shopify stores. Customer support including Hazel and Robert are great. You can tell Recharge is listening to feedback and working to implement solutions to issues encountered.
Troy is amazing and incredibly helpful! He knew exactly how to help me and was very thorough with his instructions. He responded fast to my inquiry and I could not be more grateful! ReCharge has excellent customer service overall and has been incredibly helpful when we need to update things in our system. They are happy to set up calls with us for extra assistance and help our business run successfully.
customer service is great!! They walked me through all my questions and updated some of my features. This truly is a great app. I'm so glad I found them.
Thank you for the shout-out to our support crew and for your positive feedback. We're glad you found us, too!
- Ty | VP of Services
I had a question about the amount of charge retry's a customer would have before their card wouldn't be charged anymore- and after those tries max out if I had to manually retry their purchased order for them. I received my answer right away from great customer service with large detail
Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.
AJ was fantastic. I had struggled to find solutions to problems for over a week and he was able to resolve my issue within a half an hour.
Recharge support is extremely responsive and helpful - highly recommended
Thank you so much for the five star review and the shout out to our support team!
- Ty Bailey | VP of Services
Great and helpful customer service that always answers really fast! They really care about helping you.
Great onboarding help! Arlon was amazing! So knowledgeable! Very happy to begin this partnership with Recharge!