Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

January 22, 2021

Great app. It was really easy to configure and the support is excellent. Would definitely recommend

bumboo
United Kingdom
Over 1 year using the app
December 17, 2020

App and configurations take a bit of getting use to however, their support team is great to work with. Javaughn was super speedy and helpful with getting a customer set up properly.

Salt & Straw
United States
Over 1 year using the app
April 24, 2023

Recharge is best-in-class for a reason! They make managing subscriptions for our customers easy. If we need an update support is responsive and helpful.

Vital Nutrients
United States
Over 1 year using the app
Recharge replied May 10, 2023

Thank you so much for the kudos & for the shout-out to our support squad. We're glad Recharge has helped improve the ease by which you manage your subscriptions.
- Ty | VP of Services

May 31, 2022

Reached out to ReCharge to assist with a portal login issue. Miley was very quick to assist & resolved it without any stress. Much appreciated.

Perky Blenders Specialty Coffee
United Kingdom
Over 1 year using the app
Edited December 13, 2021

I'm impressed with the tech support provided by Recharge. I had an issue and it was solved quickly and easily. Their tech support is easy to contact and that's a big plus!

Qgenics
United States
Over 1 year using the app
September 12, 2023

So far so good. Their support is always prompt and detailed. App works as intended!

Public Goods
United States
Over 1 year using the app
Recharge replied September 17, 2023

We really appreciate you taking the time to leave us a review!
- Ty Bailey | VP of Services

Edited September 10, 2021

Customer service is amazing, extremely responsive and very knowledgable. The main issues we ran into came down to implementation. We had to do a few customized builds and changes to accommodate our membership program and it is less than desirable but it does work and it is a good replacement fix until we can figure out a better way with the Recharge team. So far we are happy with this option!

xendurance
United States
Over 1 year using the app
May 6, 2021

I've been using Recharge for a few years. They are always improving their backend and are quick to reply with customer service.

Plate Crate
United States
Over 1 year using the app
February 7, 2022

Great app, great customer service. Took me about 1 hour in total to setup everything, add products, and then test. Got into some trouble but customer service (Milutin) helped me right away and solved the issue.

Original Brothy
Sweden
Over 1 year using the app
June 25, 2021

Recharge helped me to setup a homepade product widget, really appreciate the fast turnaround, thank you!

Secret Caffeine Club
United Kingdom
Over 1 year using the app