Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

Edited November 22, 2021

I had a couple of glitches today but Adam B. in the support team was super fast in replying and very helpful. I'm up and running again.

Mogiana Coffee
Canada
About 2 years using the app
February 13, 2023

Renata was a responsive support Rep. She understood our mission and goal and found solutions. She walked me through our options and solutions, provided a timely update, and sent a video to reference in case I need to make these updates myself in the future. One of the best Recharge Reps I have worked with!

Nomadica
United States
About 2 years using the app
September 23, 2021

Very easy to use and setup. Nice platform. Great customer service when I had questions regarding customisation.

Spotlight Oral Care EU
Ireland
About 2 years using the app
April 28, 2022

Miley was amazing! Super helpful and made sure my questions were answered and things were fixed. Thank you again for your wonderful help!

NuGo Nutrition
United States
About 2 years using the app
April 18, 2022

Working with Recharge is a refreshing change from most Saas experience I've had. Patrick helped answer my question directly and quickly, and I was able to keep going on my site without having to wait. It was great have such quick turnaround and getting the answer I needed without the usual games most apps play, like sending you to endless rounds of faqs, community groups, etc.

Shop Encour!™
United States
About 2 years using the app
February 6, 2023

Reliable service, excellent support.

Simple Switch
United States
About 2 years using the app
October 12, 2021

The Recharge app fit exactly what we needed for our subscription service. When we needed help they were quick to support us and resolve any issues we had. It's a simple and efficient application.

Element Body Systems
United States
About 2 years using the app
November 7, 2021

I have received help from various team members, and the support has been amazing. I am not very tech literate, and the assistance they gave me made it straight forward and simple to get a subscription service setup for my shopify website. Thank you to the team, and i look forward to using the service for a long time with my business.

Petsubscribe
Australia
About 2 years using the app
Edited May 19, 2021

Alicia J was wonderful helping us urgently update some subscription charges! They are always so responsive - account management and customer service are top notch!

Cat Person
United States
About 2 years using the app
March 3, 2021

Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.

Dr Sam's
United Kingdom
About 2 years using the app