Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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Great working app with increasing feature repertoire. Very responsive and competent support as well! Would highly recommend.
Although new to the program and have yet to get subscribers, the customer service has been excellent! Jaxon was very quick to respond to my question and provide the answers and help I needed to make things work more smoothly with my inventory management software. Thanks again, you guys are great!
Great customer service!
We appreciate the shout-out to our Support team. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Very prompt assistance for queries around functionality and using the workflow tool. Much appreciated Patrick!
The entire team is great. Quick responses and easy to understand instructions - even for someone like me who struggles with all things technical.
Very helpful in getting set up and good customer service. They actually listen to customer feedback and are always adding features and options. Makes having a subscription easy!
The Guided Launch process made migration easier than I ever would have expected. The support received from John in the Recharge Launch team was fantastic; fast response times, thorough explanations and flexibility to work across our timezones. We're looking forward to our customers experiencing the improved customer portal and overall subscription experience, with the features that Recharge has available.
The customer service is excellent! Very fast, helpful response. My one challenge has been maintaining subscribers; seems to be a high turnover rate.
Had an odd issue on my site that was blocking customers from being able to subscribe. Taylor (chat host) went above and beyond to help trouble shoot the issue. He was able to get it fixed! So happy with this app and their customer service!
We are glad to hear that Taylor was able to assist with your inquiries. Thank you for taking the time out of your day to leave us a review.
- Ty Bailey | VP of Services
Wonderful app to handle subscriptions on Shopify. The support is also very good and experienced. All in all, good app