Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.
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Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!
We appreciate the review!
- Ty Bailey | VP of Services
Tech support is excellent, Juan C. Helped me today and solved my issue very quickly.
Raw Wild Dog Food
We appreciate your review - and the shout out to Juan!
- Ty Bailey | VP of Services
We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.
Thank you for the five star review and all of your feedback!
- Ty Bailey | VP of Services
Nikola C. from Technical Support was super helpful. Very happy with Recharge.
Thank you for the review - and the shout out to Nikola!
- Ty Bailey | VP of Services
Great help, quick response time. Thanks team!
Thank you for your review!
- Ty Bailey | VP of Services
All apps have problems but the best thing about this one is that you can connect with Jaden W and get help and the answers you need very quickly compared to other apps. We spent weeks trying to figure out why our new website had a certain "bug". Jaden W was able to fix it in just a few emails in a couple of hours!
Thank you for the review and the shout out to Jaden!
Ty Bailey | VP of Services
Bryan Nguyen was amazing! Super helpful and was able to help every step of the way!! So happy that I chose Recharge!
Thank you so much for your review - and the shout out to Bryan!
- Ty Bailey | VP of Services
Support is fantastic!
We appreciate your shout out to the Support team!
- Ty Bailey | VP of Services
Currently having a poor experience trying to reach a salesperson to help with my pricing plan. I sent an email inquiry 7 days ago but no one has replied to me.
I like the product but customer service seems to be going down which is frustrating.
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
Problems are always resolved in a timely manner. Questions answered within 24 hours. Always had a pleasant experience since 2016!
We appreciate you taking the time to leave a review of your experience with us!
- Ty Bailey | VP of Services