Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.
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Easy setup, simple to define subscription rules and types. Definitely worth the money. The customer service is also on point and very responsive.
ReCharge is great. What's even better is their customer support when you run into an issue. Isidora had a solution for every problem I brought to her. If there wasn't a solution, she forwarded it on as a suggestion to the product team. Definitely appreciate the level of support for an integrated app like ReCharge.
We have been using this app for more than a year now and are very happy with it. When you need support, provide as much information as you can. The first rep we encountered wasn't as knowledgeable but another rep stepped in and provided a solution.
Damien R was very helpful and so efficient! We needed a shipping charge updated for existing subscribers and the request was resolved quickly and painlessly! Thank you!
It's done about half of what I expected it to. I switched to it from Bold Subscriptions V1 which was pretty awful. I was thinking that since ReCharge was the market leader, it would be better, but it's just given me different problems. Many of our subscribers didn't make it over, there's a lot of duplication of subscriptions on the ones that came over, and generally I still don't think the portal aspect is working. Also, despite being natively within the Shopify checkout now, it does not work with Local Pickup and Local Delivery functionality.
Thank you for your feedback. We aim to be the best platform to help merchants maximize the value of their customers, and feedback like yours ensures we are providing the best solutions on the market.
We’re sorry to hear you had trouble with your migration & tool accessibility. We have brought this to the attention of our team and will investigate further.
- Ty | VP of Services
The launch team is amazing, and it's a breeze to set up and work on the back end.
I am really happy with my decision to use Recharge as my subscription app.
Some of the best customer services that is out there, they helped me migrate from another subscription app!
ReCharge has been a great app for our 'subscribe and save' program. Also, their customer support is super helpful! :)
I used to use Bold back in the day but since transitioning to Recharge, things have been much smoother. The app is constantly improving and the customer support has been amazing.
Love this app. Gets the job done and all with great customer service. Easy to navigate and make updates!