Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited June 18, 2021

Definitely the best option out there for recurring orders! Support answers very quickly, and they offer a lot of customizations.

Bedrock Bakers
United States
Over 1 year using the app
March 22, 2022

AJ was fantastic. I had struggled to find solutions to problems for over a week and he was able to resolve my issue within a half an hour.

Wednesday Supper
United States
Over 1 year using the app
Edited February 15, 2024

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

Matcha Made
United States
About 1 year using the app
Recharge replied February 12, 2024

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services

January 12, 2021

Great and helpful customer service that always answers really fast! They really care about helping you.

SATURO
Austria
Over 1 year using the app
October 24, 2023

Thank you for helping Jaden! You were able to resolve our issue quickly and kept me updated each step of the way.

Sente Labs
United States
Over 1 year using the app
Recharge replied November 15, 2023

Thank you for leaving a review and for your shout out to Jaden!

- Ty Bailey | VP of Services

January 13, 2022

Have been using this app for the past year and a half. We just relaunched our product line and had some issues. Bryan from support was able to solve our issues within a few hours. Excellent software and staff! Would highly recommend!

Tranzlabs
United States
Over 1 year using the app
November 15, 2021

So far so good with Recharge. Customer service is great. They respond to support tickets quickly and are always helpful.

Viter Energy
United States
Over 1 year using the app
November 4, 2021

Super app. I highly recommend it. Super customer support also, highly responsive! 5 out of 5 hands down.

Juventas
United Kingdom
Over 1 year using the app
December 12, 2023

Jairus saved our migration! We came over from Appstle and he was great at making sure we were on track to migrate when we needed to. He made the process very smooth, and always with a smile despite our annoying questions!

Peak Bakery
Canada
Over 1 year using the app
Recharge replied December 19, 2023

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services

February 21, 2024

Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!

Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive

Kamana
United States
10 months using the app
Recharge replied February 26, 2024

We appreciate your feedback and the review!

- Ty Bailey | VP of Services