Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

December 20, 2020

Great app and Jessie M was a huge help with a recent issue I had. Really useful helping with my subscription business. thanks!

Forage Box
United States
Over 1 year using the app
April 13, 2021

ReCharge is the perfect app for subscriptions. It helps you track and rollout the subscriptions faster and smoother. Their customer support are really friendly and they will assist you as much as they can.

CozmoBoxAU
Australia
Over 1 year using the app
April 5, 2021

App is simple to use and runs well. Had one issue which was my fault but support stepped in and had things back running within 24 hours. Amazing support.

SOCK OFF
New Zealand
Over 1 year using the app
July 22, 2021

ReCharge has some real positives, however it does have some drawbacks. It is not particularly user friendly in the first instance. After working with ReCharge for a while it is now excellent, but it takes a moment to work out the most effective way to use it.

Bower Collective
United Kingdom
Over 1 year using the app
January 20, 2022

The service was pretty quick and efficient. Thank you to Nevena and Milena for assisting me so kindly and willingly.

Forza10 America
United States
Over 1 year using the app
October 19, 2021

Recharge has a great support team. When we had an outage on our site, I submitted a support request late in the evening, and they had already fixed it before I even woke up!

Willa's
United States
Over 1 year using the app
Edited March 16, 2021

EDIT: After posting this review, CS contacted me within a few hours and quickly resolved my issue. I have updated it to 4 stars, and will come back and update again after we are up and running. -- I've never left a bad review for an app before, and I understand that many app developers are also small businesses experiencing growing pains. But I've been trying to get this installed for over a week and multiple customer service tickets are ignored. I'm trying to make what should be quite a simple adjustment - offering a subscription box instead of Subscribe and Save, so thus not having a drop down menu. The app is glitching, and there is no support available. This is delaying the launch of a subscription product we have planned for a long time.

Gist Yarn
United States
Over 1 year using the app
April 1, 2021

I thought adding a subscription service to our store would be difficult, but a friend recommended ReCharge and it was incredibly easy to set up. An online subscription model was installed and published on the site in less than 5 minutes, and I'm not even good at computers! The backend is simple, too, and I love that I don't have to keep up with the maintenance of subscriptions anymore.

VIVIQ Skin Health
United States
Over 1 year using the app
September 15, 2023

Customer service is always fast and responsive. Follow up to make sure issue has been resolved is also great.

GreenfieldBotanics
United States
Over 1 year using the app
Recharge replied September 17, 2023

Thank you for the shout-out to our customer support team! I'm glad to hear about your positive experience with Recharge.

- Ty Bailey | VP of Services

Edited December 13, 2021

Love Recharge! The customer service is great and it's made offering subscription products on our site so easy.

Small Beer Brew Co
United Kingdom
Over 1 year using the app