Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

Edited February 10, 2022

I used this app to start my subscription business model. It works great. But the best point is the customer service. Katrina and Jaden are the best, no matter how many times you need their help, they will be there as soon as they can solving your doubts!! Really happy finding this application!

deRodriguez
Spain
Over 1 year using the app
Edited February 9, 2021

My company uses this app for subscription services. I have opened many help tickets before, but Alicia J was by far the most helpful, she answered each of my questions with depth and understanding. I appreciate this type of customer service interaction because my role is also in customer service. Thanks Alicia!

Swisse Vitamins & Supplements
United States
Over 1 year using the app
January 31, 2024

Recharge support is extremely responsive and helpful - highly recommended

Wink Well
United States
Over 1 year using the app
Recharge replied February 12, 2024

Thank you so much for the five star review and the shout out to our support team!

- Ty Bailey | VP of Services

April 19, 2021

Jessie M has been an amazing help with some of our questions regarding bulk updates for our subscription items. Overall, the app is easy to use and we have nothing but good things to say about the service we got from Jessie recently - would highly recommend!

Panhandle Weight Loss Center
United States
Over 1 year using the app
November 9, 2020

It took some work getting started with setup, but once we figured things out, the ReCharge staff was very helpful.

The Purr Package
United States
Over 1 year using the app
January 28, 2022

I haven't used the app much yet, but the help crew has been super helpful so far as I am trying to set everything up.

Swelter Coffee
United States
Over 1 year using the app
April 7, 2022

The support was awesome and quick! Needed some help with Recharge and Shopify integration and I was given a clear instruction and assistance.

Teestimony Brand
United States
Over 1 year using the app
March 14, 2021

Alicia J. with ReCharge was so helpful! She replied to me over the weekend, when I didn't expect to hear back until Monday. Not only did she quickly help me out, she confirmed everything was working on Sunday morning! Before I even logged into my laptop, she had proactively checked my account to make sure the changes were made effective. I love ReCharge and have had nothing but success using this application! 12/10 would recommend.

Copper Paws
United States
Over 1 year using the app
July 22, 2021

Alicia and Matt from Recharge were super helpful in getting me set up with payment and checkout for my Shop. Thank you so much!

Thriving Bites
United States
Over 1 year using the app
April 1, 2022

Recharge is a dependable subscription app for Shopify stores. Customer support including Hazel and Robert are great. You can tell Recharge is listening to feedback and working to implement solutions to issues encountered.

The Coffee Bean & Tea Leaf® Online Store
United States
Over 1 year using the app