Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

July 16, 2021

Renata was great - she helped us with our issues we were having with our pixel to allow our data to sort properly which wasn't their fault at all. Thanks!

Alyve
United Kingdom
12 months using the app
April 18, 2022

Meredith M. was sooo quick and helpful! Wish I could have her always around to help answer our recharge questions!

Smallflower
United States
12 months using the app
Edited July 9, 2021

I had some problems with their widget, but they fixed them pretty fast. Good customer support and response time.

Feelzing
United States
12 months using the app
December 3, 2021

We migrated from our legacy system to Shopify and integrated ReCharge to support our automatic reorder subscription customers. The Recharge onboarding team was wonderful and made the transition as turn key as we could expect. Andrew H. our launch engineering manager, helped us transfer/import all our customer information, which we certainly would not have been able to do smoothly without his help. Gordon C was our growth account manager for the first 60 days and helped answer all our questions, provided helpful articles to train us for our unique business needs, and set up zoom meetings to check in with us and provide real-time support. Highly recommend using Recharge! They have a wonderful on-boarding team.

ProUCRO
United States
12 months using the app
Edited August 25, 2021

These guys always provide great support. Juan C was particularly helpful with a recent issue, which he solved quickly.

Eureka! Restaurant Group
United States
12 months using the app
January 7, 2021

Big shout out to Jessie M for the super fast and friendly help I've had updating the app settings! Thanks a million!

Lost Horizon Coffee
United Kingdom
12 months using the app
April 8, 2021

Recharge continues to improve each year, adding new features and capabilities. Can't wait for the day it can fully integrate with Shopify checkout API, I am sure it will come eventually. Their support is top notch

Canada PEScience
Canada
12 months using the app
January 31, 2022

Gordon at ReCharge has been very helpful and timely in assisting with questions and any issues we experienced during our subscriber migration and after. We really appreciate his consistent help over the past few months!

Earth Echo Foods
United States
12 months using the app
June 26, 2022

Recharge is not only a great tool for my Shopify store, but the support staff goes above and beyond to help. I have needed assistance on multiple occasions and they always have someone knowledgeable and friendly to help day or night.

Curate Coffee and Art
United States
12 months using the app
April 15, 2021

Great app and wonderful customer service. Very responsive and very helpful. The app always works well, support is always quick to respond, and they always have a solution whenever one is needed.

Aquemini Jewels
United Kingdom
12 months using the app