Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

October 29, 2021

We are in the process of implementing Recharge into our store and their support team has been an absolute delight to work with!

Fresh Meal Plan
United States
12 months using the app
October 1, 2021

Awesome customer service! Superior app! Highly recommend it for growing your business! Easy to use and integrated with most things.

Flora Fruit Company
United States
12 months using the app
June 17, 2021

Alicia was so helpful when I needed some guidance around adding subscription products - she gave me instructions and support, and extra tips to help me out - cheers!

Brew Tea Company
United Kingdom
11 months using the app
Edited September 11, 2021

Always quick to reply and Gabriel C was very helpful today and sorted my problem quickly! Thank you!

Monsoon Estates Coffee Company
United Kingdom
11 months using the app
October 25, 2023

Great app and support, simple and cheaper than many other options. Good online chat support and resolution

Wisely Well
United Kingdom
11 months using the app
Recharge replied November 15, 2023

We're glad to hear about your positive experience with Recharge. Thank you for the positive review!

- Ty Bailey | VP of Services

October 18, 2021

One of the best apps on Shopify! they have great and quick support all the time. Very easy and intuitive to work with, must have for subscriptions.

Hale Coffee Co.
Canada
11 months using the app
Edited January 19, 2021

the customer support is amazing. very fast & well explained responses that help solve my questions / issues immediately. thank you!

Best Bully Sticks
United States
11 months using the app
September 1, 2021

Excelente app y lo mejor es la atención del equipo de soporte. Me han solucionado un montón de dudas!

El Libro Maestro
Spain
11 months using the app
Edited June 30, 2021

I am very comfortable working now with this app and the support team did a great job explaining in detail some functionalities that were confusing for the team. Thanks Ashlie for your help!!

Santo Remedio
United States
11 months using the app
December 30, 2020

So far it's working flawlessly for my coffee subscription company. What I love about the experience so far is that the online support I am receiving is good and thorough. For a newby like me, it's a somewhat complex install because it requires learning Shopify really well and making it work with ReCharge, with the help of support I was able to get it working right. I didn't have to wait long and they were great!

Troubardour Coffee
United States
11 months using the app