Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

July 22, 2021

Customer Service is very responsive and helpful! I had some quick questions on install and they got back to me within 15 minutes.

Aspire Gear
United States
10 months using the app
May 14, 2021

This app has really helped with customer retention, and DJ in customer service was great. Be warned though that if you want quick response times you will need to get a premium service plan.

Activist Skincare
United States
10 months using the app
August 12, 2021

The support was outstanding. And I am really satisfied with the experience of the Recharge staff who helped me. Thank you very much.

Elevate Nutrition Shop
United States
10 months using the app
July 19, 2021

Works great for what we use it for. For the one instance where we had an issue that we could not resolve there support team were happy to help.

Allergy Cosmos
United Kingdom
10 months using the app
April 28, 2021

Super service! :) They are fast to respond and are very polite. I have used them many times and always happy to recommend their service.

ØkoLyst
Denmark
10 months using the app
May 13, 2021

Daliah F and AJ M. have been SO very helpful to us! We were hesitant to switch our subscribers to ReCharge, since we had been with Cratejoy for so long, but we are extremely happy we did! Daliah & AJ are always not only willing to help, but seem excited to help us with any issues or confusion we have!

The Bookish Shop
United States
10 months using the app
June 14, 2022

Works great. Nick from eShop Genius helped us with some minor customizations as well. Would recommend!

BATCH
United States
10 months using the app
March 28, 2021

5 Stars are purely base on excellent customer service as we are new to the app. Had a few minor issues getting started with ReCharge, but Chris Grube with the Support team was really great in getting things resolved in a timely manner. We are and up and running now. Thanks Chris!

Dull Boy Knife Co.
United States
10 months using the app
February 19, 2021

Great app!!! Our experience with support team member Jairus was awesome. He helped us to solve the issues. I highly recommend this app to everyone.

Ironside Coffee
Australia
10 months using the app
July 19, 2021

Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!

WeFreya
Canada
10 months using the app