Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.
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Renata was great - she helped us with our issues we were having with our pixel to allow our data to sort properly which wasn't their fault at all. Thanks!
I wanted to give this review a 3 or 4-star rating, as there's always room for improvement! However, I specifically want to commend their technical support. I've been in contact with them multiple times this month, and I must say, they have impressed me with their in-depth knowledge, effective solutions, and prompt responses. Keep up the good work, guys!
We appreciate the shout out to our support team. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
I had some problems with their widget, but they fixed them pretty fast. Good customer support and response time.
This is a great app, the customer portal was recently updated too and it's awesome. Great customer service. Responses are fast and efficient!
We migrated from our legacy system to Shopify and integrated ReCharge to support our automatic reorder subscription customers. The Recharge onboarding team was wonderful and made the transition as turn key as we could expect. Andrew H. our launch engineering manager, helped us transfer/import all our customer information, which we certainly would not have been able to do smoothly without his help. Gordon C was our growth account manager for the first 60 days and helped answer all our questions, provided helpful articles to train us for our unique business needs, and set up zoom meetings to check in with us and provide real-time support. Highly recommend using Recharge! They have a wonderful on-boarding team.
These guys always provide great support. Juan C was particularly helpful with a recent issue, which he solved quickly.
Big shout out to Jessie M for the super fast and friendly help I've had updating the app settings! Thanks a million!
Quick customer support, robust app. Recommended!
Thank you for the five star review!
- Ty Bailey | VP of Services
Gordon at ReCharge has been very helpful and timely in assisting with questions and any issues we experienced during our subscriber migration and after. We really appreciate his consistent help over the past few months!
Recharge is not only a great tool for my Shopify store, but the support staff goes above and beyond to help. I have needed assistance on multiple occasions and they always have someone knowledgeable and friendly to help day or night.