Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

January 19, 2024

We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.

Paint Plot Australia
Australia
Over 3 years using the app
Recharge replied January 22, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

May 29, 2024

The rep Matt Ammirati was very efficient and helpful. Great customer service experience!

Sarah Belle
United States
Over 2 years using the app
Recharge replied June 3, 2024

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

March 11, 2024

If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!

www.thewitchesmoon.com
United States
Over 7 years using the app
Recharge replied March 21, 2024

It's great to hear about your positive experience! Thank you for sharing.

- Ty Bailey | VP of Services

April 16, 2024

We have used Recharge for a couple businesses. The process is easy and works well, but the customer service is what stands out. Very responsive and helpful when I've needed them.

Wash Yo Self
United States
About 2 years using the app
Recharge replied April 22, 2024

We appreciate your review!

- Ty Bailey | VP of Services

June 3, 2024

Absolute necessity for any subscription business. Really good technical support (shoutout to Bryan Nguyen!)

Allermi
United States
Almost 2 years using the app
Recharge replied June 11, 2024

Thank you for your review and the shout out to Bryan!

- Ty Bailey | VP of Services

January 8, 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
United States
Over 3 years using the app
Recharge replied January 16, 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

May 9, 2024

Working with Recharge has been great. Straightforward and easy to pick-up, everyone we have worked with has been extremely helpful in getting us on our feet and running.

Creekside Estate Winery
Canada
5 months using the app
Recharge replied May 20, 2024

Thank you for your five star review!

- Ty Bailey | VP of Services

March 19, 2024

I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!

Try-Blue
United States
Almost 3 years using the app
Recharge replied March 21, 2024

Thank you so much for the review!

- Ty Bailey | VP of Services

December 15, 2023

Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!

I.E. Green Tea
United States
About 4 years using the app
Recharge replied December 19, 2023

Thank you for leaving a review and for the shout out to Mallory!

- Ty Bailey | VP of Services

December 20, 2023

Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!

Naomi Whittel
United States
Over 3 years using the app
Recharge replied December 26, 2023

We're glad to hear that you've enjoyed your experience with Recharge!

- Ty Bailey | VP of Services