Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

December 30, 2020

So far it's working flawlessly for my coffee subscription company. What I love about the experience so far is that the online support I am receiving is good and thorough. For a newby like me, it's a somewhat complex install because it requires learning Shopify really well and making it work with ReCharge, with the help of support I was able to get it working right. I didn't have to wait long and they were great!

Troubardour Coffee
United States
11 months using the app
January 19, 2022

This app is awesome, it is really great for businesses and also for customers who don't want to manually order each month. Lots of support from the Erica and the team for setup and any queries. The documentation is great too. Our AOV has increased by 20% since setting this up and it will likely increase further once we convert more customers to subscriptions :)

Kiwi Nutrition
New Zealand
11 months using the app
March 17, 2023

Der Chat war direkt erreichbar und hat uns schnell den Lösungsweg einfach und verständlich erklärt. Beim anschließenden Support per E-Mail stand die gleiche Person zur Verfügung, sodass man nicht alles neu erklären musste. Auch hier wurden Fragen zügig beantwortet und das Problem könnte gelöst werden.

STRAYZ
Germany
11 months using the app
July 10, 2021

This app's service works very well and their customer service is very responsive and helpful. I would recommend this subscription app.

BEAUTOLOGY LAB
United States
11 months using the app
May 10, 2022

We had a number of customers who had their payments stalling as PENDING. Chris looked into this for me and was really helpful and solved my issue very fast and fuss free

Calday Shop
United Kingdom
11 months using the app
November 1, 2021

Matt J was fantastic and super thorough. In the past I've received subpar support from ReCharge but Matt was great and super quick to respond.

Made By Nacho
United States
11 months using the app
December 15, 2023

Gordon is an immense support to our team. His responsiveness and ability to solve problems have made a huge difference! Such a great partner to our DTC team.

philosophy®
United States
11 months using the app
Recharge replied December 19, 2023

We are glad to hear about your positive experience working with Gordon! Thank you for the review.

- Ty Bailey | VP of Services

December 29, 2020

Recharge is pretty simple to use and has great customer service. I would recommend this app if you are looking for a good subscription option to your website.

allstarvip
United States
11 months using the app
December 11, 2021

The people who help me out today fix the problem really fast I was really concerned about it because my whole business revolves around a subscription service that wasn’t working properly but they fixed it with an hours great job

hottipsnailbox
Canada
11 months using the app
February 2, 2023

Recharge has been awesome for our business, significantly improving our subscription offer for customers and our team. Their customer service is always helpful and solution seeking.

EasiYo UK
United Kingdom
11 months using the app