Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

May 5, 2021

We migrated our subscription business to ReCharge and it's helped us offer new features that help drive LTV like one-time addons, retention strategies, and quick actions via SMS.

The Sill
United States
9 months using the app
July 22, 2021

Customer Service was amazing. I had an issue setting up the recharge add-on but a quick chat with their support team fixed it. Within 5 minutes I had it up and running my products were available as a subscription.

Next Generation by Kelley West, Inc.
United States
9 months using the app
November 30, 2020

This app is really fantastic; quite robust and the support is amazing. Very fast and helpful. Pretty much anything you would want to do with subscriptions you can do with this app.

lokaistore
United States
9 months using the app
January 18, 2022

Dora was able to research my issue and give me solutions that fixed it within a couple of days. Thanks for your help.

Pure Southern Health
United States
9 months using the app
Edited February 5, 2021

Has grown to be an absolutely essential part of our business. It's seamless and the analytics section is gold! We're able to quickly see our active subscribers, churn, and future revenue!

Club EarlyBird
United States
9 months using the app
July 6, 2022

Great app, works seamlessly. Customer Service was quick and very helpful to resolve any issues we've had

Nēmah
United States
9 months using the app
July 7, 2021

recharge does what I need and more, great support. Developers are able to leverage the tech stack to get more creative with various sales strategies

Apothia
United States
9 months using the app
January 20, 2022

ReCharge is a good app and importantly is an easy out of the box solution for SMEs. Some of their competitors offer powerful solutions, but with great power comes a disgusting amount of effort for essentially exactly what ReCharge provides. Support from Nigel at ReCharge was consistent and comprehensive and he helped us get hundreds of products loaded & live in a matter of days. If you're lucky enough to work with Nigel send him a voucher for a beer or something.

Type One Style
United Kingdom
9 months using the app
October 30, 2023

GREAT migration process - this was something we were really hesitant about but it was very easy and any little bug (which we only had two small issues) were fixed almost immediately and our customers had no interrupted service.

GutPersonal
United States
9 months using the app
Recharge replied November 15, 2023

We're glad to hear about your positive migration experience. Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

September 15, 2023

Recharge has been a great subscription platform for our company. There have been some hiccups and issues pop up but our velocity account manager Ben Grunert has been there every step of the way to help us solve problems and reach our goals. This review is really 5 starts for Ben because his efforts and level of service are what have made our experience with Recharge positive. He is quick to answer any questions we have and always working hard to find solutions fo us anytime we bring something up with him. The app itself is good and fairly easy to use but it's Ben's commitment to supporting our company that have made using recharge a 5 star experience.

KaramMD Skin
United States
9 months using the app
Recharge replied September 17, 2023

Thank you so much for taking the time to leave a shout-out to Ben. I'm glad to hear that he has made your experience with Recharge a positive one.

- Ty Bailey | VP of Services