Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

June 11, 2021

Recharge has the best customer service hands down! Quick and easy to speak to. I always get my problems resolved In no time!

Infinite Options Trades
United States
11 months using the app
December 23, 2020

Attentive, and timely customer support team. Goes above and beyond to provide resources to help with problems we encounter!

BEHAVE
United States
11 months using the app
July 22, 2021

Customer Service is very responsive and helpful! I had some quick questions on install and they got back to me within 15 minutes.

Aspire Gear
United States
10 months using the app
May 14, 2021

This app has really helped with customer retention, and DJ in customer service was great. Be warned though that if you want quick response times you will need to get a premium service plan.

Activist Skincare
United States
10 months using the app
August 12, 2021

The support was outstanding. And I am really satisfied with the experience of the Recharge staff who helped me. Thank you very much.

Elevate Nutrition Shop
United States
10 months using the app
July 19, 2021

Works great for what we use it for. For the one instance where we had an issue that we could not resolve there support team were happy to help.

Allergy Cosmos
United Kingdom
10 months using the app
April 28, 2021

Super service! :) They are fast to respond and are very polite. I have used them many times and always happy to recommend their service.

ØkoLyst
Denmark
10 months using the app
March 28, 2021

5 Stars are purely base on excellent customer service as we are new to the app. Had a few minor issues getting started with ReCharge, but Chris Grube with the Support team was really great in getting things resolved in a timely manner. We are and up and running now. Thanks Chris!

Dull Boy Knife Co.
United States
10 months using the app
February 19, 2021

Great app!!! Our experience with support team member Jairus was awesome. He helped us to solve the issues. I highly recommend this app to everyone.

Ironside Coffee
Australia
10 months using the app
July 10, 2023

Works great and great customer service/support. Interface is easy to work with and we haven't had a problem since launching.

Durable
United States
10 months using the app
Recharge replied July 18, 2023

Thank you so much for taking the time to leave a review about your positive experience with Recharge!
- Ty Bailey | VP of Services