Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

September 15, 2023

Recharge has been a great subscription platform for our company. There have been some hiccups and issues pop up but our velocity account manager Ben Grunert has been there every step of the way to help us solve problems and reach our goals. This review is really 5 starts for Ben because his efforts and level of service are what have made our experience with Recharge positive. He is quick to answer any questions we have and always working hard to find solutions fo us anytime we bring something up with him. The app itself is good and fairly easy to use but it's Ben's commitment to supporting our company that have made using recharge a 5 star experience.

KaramMD Skin
United States
9 months using the app
Recharge replied September 17, 2023

Thank you so much for taking the time to leave a shout-out to Ben. I'm glad to hear that he has made your experience with Recharge a positive one.

- Ty Bailey | VP of Services

January 12, 2022

The quality of the product is amazing, the specialize on doing what they do, which is building an feature rich subscription service. Highly recommended.

Vinia
United States
9 months using the app
June 23, 2022

Matt was a great help to us! Very efficient, professional, and kind. Happy to have him apart of your team! Thank you again!

Terrasoul Wholesale
United States
9 months using the app
Edited November 15, 2022

I recommend Nick from E-shop genius – he always responds swiftly to any communication and completes tasks very quickly. Also, to date he has always been able to complete any website task I have requested. Recommend E-shop genius without hesitation. Matthew

Cheeky Harvest
United States
9 months using the app
March 29, 2021

I have loved having Recharge for my subscription business. I started as a brand new business and it has been very user friendly. When I have contacted them for help they have been very eager to help with any question I have had.

Light of The Lamb
United States
9 months using the app
October 23, 2022

Great customer support team! I've been impressed with how quickly and proficient everyone is along with the high level support of the senior level staff. Superb!

Crazy D’s Sparkling Prebiotic Soda
Canada
9 months using the app
March 31, 2021

Great support from Jessie M! And I love how this app allows me to automate subscriptions and reorders from customers.

COBA, The Coffee Bar
United States
8 months using the app
March 18, 2021

I’m switching from another subscription app and so far the support is great. Quick answers and helpful. I pay extra for it but totally worth it when you need an app that works!

Introverts Retreat
United States
8 months using the app
January 21, 2021

Alicia was really helpful in guiding me through our Store Currency change and was very patient with me! everything works flawlessly and the migration was done in no time. Great thank you!

Ceremonymatcha
Switzerland
8 months using the app
June 5, 2021

Solid app for managing subs, and excellent customer service from the ReCharge team to address queries

Climate Responsible
United Kingdom
8 months using the app