Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.
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Eduardo Mallmann from the customer support team was an absolute life saver! He fixed a bug that 2 teams of web developers could not! I offered to buy him a case of beer and he said he'd prefer a 5 star review for Recharge! They're an amazing team!
We've just started using the app, but so far we've gotten a ton of support from the Recharge team to get set up. They were so helpful during migration and answered all of our questions so well. Excited to implement all the features it offers!
Good ap, great customers service. Few teething issues but customers service usually fixes swiftly...
*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.
Really helpful support from the team - and some nice online documentation and FAQs where I could find answers myself.
Great app with great customer service! Whenever you have a question, it only takes minutes to hours until they get back to you.
Thank you for the quick response. and helping solve the issue I was having quickly and professional.
The customer service was quick to follow up and resolved the issue! The agent was able to communicate and resolve the issue.
Thank you for your shoutout to our support team - and specifically to Sydney, the support agent on your ticket. Our team works very hard to ensure our merchants feel supported and that their business is in good hands.
- Ty | VP of Services
Jaxon went above and beyond. They responded and took care of our request very quickly. Couldn't ask for a better customer support experience.
I used this app for my monthly subscription boxes and recently decided to change my theme. I had some difficulty integrating this app but the Recharge team was so helpful! They fixed my issue immediately.