Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

November 30, 2020

This app is really fantastic; quite robust and the support is amazing. Very fast and helpful. Pretty much anything you would want to do with subscriptions you can do with this app.

lokaistore
United States
9 months using the app
January 18, 2022

Dora was able to research my issue and give me solutions that fixed it within a couple of days. Thanks for your help.

Pure Southern Health
United States
9 months using the app
November 7, 2023

Top tier app for managing simple and complex subscriptions. Our team was able to integrate Recharge very quickly and it handles a number of complex edge cases. Their support responds within 12 hours as well!

Lights Off
United States
9 months using the app
Recharge replied November 15, 2023

Thank you for taking the time to leave a positive review of your experience!

- Ty Bailey | VP of Services

Edited February 5, 2021

Has grown to be an absolutely essential part of our business. It's seamless and the analytics section is gold! We're able to quickly see our active subscribers, churn, and future revenue!

Club EarlyBird
United States
9 months using the app
July 6, 2022

Great app, works seamlessly. Customer Service was quick and very helpful to resolve any issues we've had

Nēmah
United States
9 months using the app
July 7, 2021

recharge does what I need and more, great support. Developers are able to leverage the tech stack to get more creative with various sales strategies

Apothia
United States
9 months using the app
January 20, 2022

ReCharge is a good app and importantly is an easy out of the box solution for SMEs. Some of their competitors offer powerful solutions, but with great power comes a disgusting amount of effort for essentially exactly what ReCharge provides. Support from Nigel at ReCharge was consistent and comprehensive and he helped us get hundreds of products loaded & live in a matter of days. If you're lucky enough to work with Nigel send him a voucher for a beer or something.

Type One Style
United Kingdom
9 months using the app
September 15, 2023

Recharge has been a great subscription platform for our company. There have been some hiccups and issues pop up but our velocity account manager Ben Grunert has been there every step of the way to help us solve problems and reach our goals. This review is really 5 starts for Ben because his efforts and level of service are what have made our experience with Recharge positive. He is quick to answer any questions we have and always working hard to find solutions fo us anytime we bring something up with him. The app itself is good and fairly easy to use but it's Ben's commitment to supporting our company that have made using recharge a 5 star experience.

KaramMD Skin
United States
9 months using the app
Recharge replied September 17, 2023

Thank you so much for taking the time to leave a shout-out to Ben. I'm glad to hear that he has made your experience with Recharge a positive one.

- Ty Bailey | VP of Services

October 30, 2023

GREAT migration process - this was something we were really hesitant about but it was very easy and any little bug (which we only had two small issues) were fixed almost immediately and our customers had no interrupted service.

GutPersonal
United States
9 months using the app
Recharge replied November 15, 2023

We're glad to hear about your positive migration experience. Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

January 12, 2022

The quality of the product is amazing, the specialize on doing what they do, which is building an feature rich subscription service. Highly recommended.

Vinia
United States
9 months using the app