Reviews (1,920)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

May 27, 2022

Fantastic app and amazing service from the ReCharge launch and support teams. A game-changer for customer subscriptions.

Harviestoun Brewery
United Kingdom
6 months using the app
June 8, 2023

Buen servicio de atención al cliente. Buena integración. Nosotros trabajamos una suscripción de café con varias variantes y no ha habido ningún problema. Como mejora propondría que las traducciones se pudieran migrar de un dashboard a otro. Actualmente si quiero actualizar el panel de control debo de volver a escribir todas las traducciones al español que no son pocas.

D·Origen Coffee Roasters
Spain
6 months using the app
Recharge replied June 12, 2023

Gracias por tomarse el tiempo de darnos su opinión. Estamos complacidos de escuchar que hasta ahora está disfrutando de su experiencia con Recharge. Gracias por su comentario adicional. Me aseguraré de proveer la información a nuestro equipo de desarrollo para futuras consideraciones.
- Ty | VP of Services

March 25, 2022

Great customer support from Dora and the app itself is very easy to set up. Would definitely recommend to anyone trying to get into subscriptions.

BioGaia
Sweden
6 months using the app
June 28, 2022

Juan C was extremely helpful with my support request, he went above and beyond to assist me and kept me informed of his progress.

USA - Red Rooster Golf Inc.
Canada
6 months using the app
February 4, 2022

We are in the process of installing Recharge in the backend of our Shopify theme. Maryam was extremely helpful in answering our questions and providing links for instructional navigation integration. Maryam definitely deserves a 5-Star+ for Customer Service. All the best. Paul

ecoMVMNT
Canada
5 months using the app
October 13, 2021

I really love using recharge, they make things simple for both the merchants and subscribers. I feel like the recharge team really wants the best for our company and to help us succeed.

Mixhers
United States
5 months using the app
November 16, 2022

This is a great app that gives my customers peace of mind that their product will ship without having to manually order every month.

welcomehohm
United States
5 months using the app
January 19, 2022

Recharge has been great since we made the switch. The interface and customer support, specifically Gordon, have been incredible.

BrickHouse Nutrition
United States
5 months using the app
September 27, 2023

We're beyond thrilled with all the support we've received from Recharge. Our move was a complicated one, as we have a unique subscription model that we were hoping Recharge could help us uncomplicate. We've already seen an increase in conversion over our old website and couldn't have done it without the amazing team at Recharge. A big thank you to Vinse, who supported us every step of the way. He went above and beyond to answer all my questions, help me find solutions and more. He was an absolute gem. A big thank you to Nick and Mat as well, who played a big part in getting us moved over!

Cocoa Daisy
United States
5 months using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave us a review - and for your shout-out to Vinse!

- Ty Bailey | VP of Services

July 20, 2022

A really good app helps me to build subscriptions, I tried many other apps and finally chose this one, the support team helped me a lot too.

mrfreshpf
Australia
5 months using the app