Reviews (1,920)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

April 6, 2021

Great and fast customer service, I had trouble with the code they were able to resolve it. so far so good.

HeyClearSkin
United States
5 months using the app
September 21, 2021

I use this app for my subscription products. I have an issue with getting my widget on my store, I contacted Recharge and Mary responded in a very timely matter and fixed my issue. I'm very please with this company.

Pens.surprises
United States
5 months using the app
March 12, 2022

Great customer service, someone was able to assist me within a couple hours and solved all my issues. I'm beyond satisfied with the service and the App itself.
Thank you!

Roll Up
Canada
5 months using the app
September 19, 2023

Excellent onboarding service by Hoa. His knowledge of Recharge and what we needed helped to navigate us through setting up a new store in Shopify but also in bringing over legacy subscriptions from Woo. Thanks Hoa and the Recharge team for everything.

Muenster Pet
United States
5 months using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave a review of your experience with Hoa. We are glad to hear that our team was able to facilitate getting your store up and running.

- Ty Bailey | VP of Services

Edited November 13, 2021

Such an easy app to use, and the support is awesome! AJ was soooo helpful and fast. I'm super excited to start using this app to help me scale my subscription box company (LaLa Horse). 2021-11-13 Update... Today Tigist helped me with a few questions I had and the service was so fast and helpful. I just can't say enough great things about this app and this team!

LaLa Horse LTD
United States
5 months using the app
December 13, 2021

The customer support has been great, responsive and helpful. App does pretty much everything it claims to do.

Simple Promise™
Singapore
5 months using the app
May 23, 2023

Been with them for a few years now across a couple of brands and makes navigating the tricky Amazon platform much easier. 10 x better than uploading spreadsheets. Everything seamlessly integrates with Shopify so sales are all in the same place. Customer services are really on it too. Shout out to Vuk!

Barbarossa Brothers
United Kingdom
5 months using the app
Recharge replied May 29, 2023

We are so glad you're enjoying your experience with Recharge. Thank you for taking the time to leave a review - and for the shout out to Vuk!
- Ty | VP of Services

Edited August 26, 2021

The overall app experience is pretty straightforward and easy to use. I do wish there were more robust analytics functionalities but I believe the team is working on that. In terms of service, Gordon has been great in being proactive on how to get our store up and running. We are anxiously waiting for recharge sms for non Shopify Plus stores!

Dirty Labs
United States
4 months using the app
October 4, 2023

super app and customer service really good

CÉLESTE
France
4 months using the app
Recharge replied October 16, 2023

Thank you so much for the five star review and the shout out to our support team!

- Ty Bailey | VP of Services

September 29, 2023

So far it does what I need it to do for a great price. Customer service when I was having a technical error was quick, friendly and solved the issue.

Nellie's Canada
Canada
4 months using the app
Recharge replied October 2, 2023

Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge.

- Ty Bailey | VP of Services