Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

February 25, 2021

ReCharge has worked wonders for us for the past 5 months now. Us being a magazine subscription driven company, it does all the things we need it to. Also the customer support is top notch!

BlackBeltMag
United States
8 months using the app
October 3, 2023

I am write this 5 star review because of the exemplary service and support. The app itself is easy enough to use and is quite extensible. One of the most important things is when we had a problem (that we created) Recharge was there to pick up and fix all we needed. Great product great support

Gold Medal Wine Club
United States
8 months using the app
Recharge replied October 16, 2023

Thank you so much for the five star review! We're glad to hear about your positive experience with Recharge.

- Ty Bailey | VP of Services

July 5, 2022

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Earth Brands Inc
United States
8 months using the app
June 11, 2021

Every time I have needed help, they have really made sure to address the issue and provide excellent support. Vuk really helped a lot with one of the issues we were having with our workflows, but Vuk made sure to resolve the issue.

CardoMax
United States
8 months using the app
April 14, 2022

Overall we are very pleased with Recharge. It does require some knowledge to be able to navigate the app. Their support has been great whenever we needed help!

Jiminy's
United States
8 months using the app
February 3, 2022

5 star for CX. Had a few questions around analytics and reporting discrepancies, and Alex M was very was and very efficient with his support.

Roam
United Kingdom
8 months using the app
February 10, 2023

Definitivamente, la mejor solución para ofrecer suscripciones en tu tienda online, Funciona bien en México siempre y cuando tengas Stripe o Paypal como pasarela de pago. El equipo de Recharge es muy profesional y el seguimiento y soporte que dan es increíble. Lo único malo es que TODA la comunicación con ellos es en inglés (videollamadas y correos) sería buenísimo que tuvieran un representante que hable en español.

Cervecería de Colima
Mexico
8 months using the app
Edited April 4, 2022

We have literally just got started with this app, so its a little early to comment on the ROI/effectiveness, but, Diana from support was so absolutely amazing with the onboarding process we just had to give it 5 stars! Since leaving this review we have relied heavily on ReCharge's support, yet again Malcolb was utterly outstanding! Thank you

DNA Lean
United Kingdom
7 months using the app
February 22, 2021

Great app, easy to use. The support team was really helpful and quick to respond when I needed some help!

Zero Waste Club
United Kingdom
7 months using the app
November 29, 2023

Great app very helpful for my business.

EveryLife
United States
7 months using the app
Recharge replied December 4, 2023

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services