Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

August 11, 2021

Good functionality for our unique needs and excellent, available, hands on service, including really quick urgent response times when we’ve needed it.

Salmonberry Goods
United States
6 months using the app
April 9, 2021

This app is a must have for any shopify store. Their customer support is helpful and prompt. Dalia F saved the day!

Theraneem Naturals
United States
6 months using the app
October 15, 2021

Great onboarding support from our representative. Had hiccups getting the program transferred over but were able to get things figured out with support and program is running well. Cheers.

Troll Co.
Canada
6 months using the app
January 4, 2021

Great service from Clayton and Javaughn re bulk edits to orders when we needed it. Timely, clear and polite. Thanks

Goodery
United Kingdom
6 months using the app
May 18, 2022

Big thanks to Matt. Prompt response to my email and great options to help me with my customization request. This app works very well.

Lex&Roses
United States
6 months using the app
September 12, 2023

Very helpful customer service and great app.

MoYou London
United Kingdom
6 months using the app
Recharge replied September 17, 2023

Thank you so much for taking the time to leave us a review!
- Ty Bailey | VP of Services

Edited March 17, 2021

I have been using ReCharge for 4 months now and I'm very happy with it. The customer service is great. we have converted about half of our regular customers to auto-renew. It's easy to go in and make changes, and the customers get clear email updates on their accounts.

CrilaForProstate
United States
6 months using the app
July 24, 2023

We were looking for a platform where customers had flexibility with their subscriptions and none of the out-the-box packages we tried offered the flexibility we wanted. We have a diverse product range and customer base who have different requirements so bundle building was essential. Recharge did not disappoint and the account support we are getting is excellent.

Flight Fuel Coffee
United Kingdom
6 months using the app
Recharge replied July 31, 2023

We are so glad to hear that you've had a positive experience with Recharge! Thank you for taking the time to leave a positive review.
- Ty | VP of Services

Edited September 27, 2021

Thanks Meredith, Mary and Alicia J, for the help from the ReCharge team.
The support has been fast and very helpful.

Vital Nutritive
Spain
6 months using the app
April 20, 2022

The app works fantastic. Super pro. The support team is top-notch. Answers super fast and is proactive with your problems. Recommend 100%!

Oyo Skincare
Switzerland
6 months using the app