Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

May 25, 2022

Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!

StrippedSupply
Australia
7 months using the app
December 16, 2021

With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.

Revital
United Kingdom
7 months using the app
Edited October 24, 2021

Patrick helped me understand how gift cards can and cannot be used with my subscription products. Thank you!

Birdmoss
United States
7 months using the app
October 4, 2021

I talked to Francis on customer support and they were very friendly and helpful! Quick to respond with my issue of how to publish my widget for subscription. Easy to use the app once you get the hang of it.

Edyza
United States
7 months using the app
February 27, 2021

The back end can be a little clunky for a novice but the support staff are exceptionally helpful and knowledgeable. Chris today was super.

EXALT
United Kingdom
7 months using the app
September 9, 2021

Robert was very helpful and fixed our problem! He gave us very specific directions and we were able to fix it quickly. Thank you!

Richard's Rainwater
United States
7 months using the app
March 23, 2022

We have used recharge now for about 6 months. The service has been great! Recently, we had an issue where our customer's portal wasn't showing up in the backend of our website. We reached out and the Recharge staff was able to go in and fix it for us which was a huge help because none of us know coding here! Thank you Recharge team! :)

Checkable Wellness
United States
7 months using the app
May 20, 2021

Service client au top : réactifs et à l'écoute ! Beaucoup de fonctionnalités, ça marche correctement

oOlution
France
7 months using the app
February 14, 2022

Every time I have an issue with shopify regarding customers subscription, the team has been very attentive with an easy and straight forward explanation and directions for the company and for the customers. Elijah has being very very helpful and professional, offering an instant and accurate reply. I am very satisfied overall with your customer attention.

Fushi Wellbeing
United Kingdom
7 months using the app
January 25, 2021

Very good support by Denis R. Helped fast and helped with every question I had and fixed all problems.

FOS Drinks GmbH
Germany
7 months using the app