Reviews (1,912)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

March 18, 2024

Recharge has been a really effective service to use for selling subscriptions. Their support team is very responsive and helpful with our questions. There are some limitations with the service, but overall we've enjoyed using Recharge for over 5+ years!

fourtillfour
United States
Almost 4 years using the app
Recharge replied March 21, 2024

We're so glad to hear about your positive experience. Thank you for sharing!

- Ty Bailey | VP of Services

May 27, 2024

Great service from Nena! Quick and efficient, and very co-operative.

Five Elephant.
Germany
Over 6 years using the app
Recharge replied June 3, 2024

Glad to hear about your positive experience! Thank you for your review.

- Ty Bailey | VP of Services

Edited July 2, 2024

Recharge has been a great partner for our business in helping us manage and build our subscriber base. They are always looking for new creative ways to offer more which I love! The support team is helpful and effective at problem solving when issues arise.

Binto
United States
Over 1 year using the app
Recharge replied February 19, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

May 15, 2024

Customer support is superb which for me is very important!

PMD Beauty
United States
Almost 4 years using the app
Recharge replied May 20, 2024

Thank you for the shout out!

- Ty Bailey | VP of Services

May 15, 2024

Very good app for subscriptions and well integrated with Shopify!

Gussys Gut
United States
About 2 years using the app
Recharge replied May 20, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

May 16, 2024

Great support team (shoutout Irving!), works well, key to our business.

Proper
United States
Almost 4 years using the app
Recharge replied May 20, 2024

Thank you for the review - and the shout out to Irving!

- Ty Bailey | VP of Services

March 22, 2024

We migrated back to ReCharge after a poor experience with one of the new subscription apps. Our Implementation Engineer, John, was phenomenal in getting us set up. The process entire migration process was thorough and transparent.

Raaka Chocolate
United States
Over 5 years using the app
Recharge replied March 25, 2024

We're glad to hear about your positive experience. Thank you for the shout out to John!

- Ty Bailey | VP of Services

January 19, 2024

I've had a great experience and the IT help is really actually helpful and I've always gotten quick responses, which I really appreciate. They helped with migrating from my previous platform and have been there with inquiries as my store has grown and I've updated my website etc.

Four Bears Sticker Club
Canada
Almost 2 years using the app
Recharge replied January 22, 2024

We are very glad to hear about your positive experience.

- Ty Bailey | VP of Services

February 6, 2024

Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.

NOKA
United States
About 8 years using the app
Recharge replied February 12, 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

March 10, 2024

The customer support with Recharge is fantastic. I've been personally helped by Juan C. from Recharge Technical Support, we had a Zoom call where we worked around our time different and many emails back and forth. He was wonderful, thank you!

Old Bridge Cellars
Australia
Almost 2 years using the app
Recharge replied March 21, 2024

We're glad to hear about your great experience with Juan!

- Ty Bailey | VP of Services