Reviews (1,920)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited June 17, 2022

The Recharge team did an outstanding job helping me migrate from my old subscription platform to this one. Customers are better able to manage their own subscriptions which means fewer emails for me! The ability for customers to add one-time items has also helped increase sales!

Brewtus Roasting
United States
3 months using the app
February 7, 2022

Great app, works like a charm. Does exactly what we needed it to do, plus the customer support team has been really, really helpful in onboarding us, answering any of our questions, and working through issues.

Burlap & Barrel
United States
3 months using the app
December 8, 2021

Their customer support is very quick to reply and help with any issues. We have not had any problems using Recharge for our subscription products.

Yoori - Relief & Support
United States
3 months using the app
Edited October 13, 2021

Recharge has helped our business seamlessly implement subscription options directly into our preexisting shopify website/store. The customer service team is very quick and helpful with every step of the process. - Nutrasumma Inc.

Nutrasumma
United States
3 months using the app
April 10, 2021

Good app. Maybe a bit pricey when you are just starting out with no subscriptions, but seems to do a lot for the price with excellent support, so far. Only thing I would like to see is being able to set a custom start / renew date on certain products. You can do it manually once a customer has subscribed. So far is has been very easy to use and setting it up on the site couldn't be easier. Support helped make a few changes to the help pop-up, which I don't understand why more stores don't do.
See it in action on our men's boxer shorts at www.halcyonblue.com

Halcyon Blue Ltd
United Kingdom
3 months using the app
Edited June 28, 2021

Gordon has been a fantastic help and is always ready to jump on a call to assist. Very very good and always impressed

OK! Beauty Box
United Kingdom
3 months using the app
December 22, 2020

Customer Service is great! I had a million questions, and the Recharge team was very willing to spend a lot of time answering all of them.

HERETIC PARFUM
United States
3 months using the app
January 21, 2021

I migrated from Bold to Recharge as the integration and partnership options Reacharge had available were essential to our continued growth. The migration team (Mat in particular), were beyond helpful and made the experience seamless!

HelloEden
United States
3 months using the app
November 28, 2022

Amazing! I would upgrade so you can get phone support if you are migrating current subscribers from another app.

Sisters Coffee Company
United States
3 months using the app
October 20, 2022

Easy to get started and simple set up of subscribe and save subscriptions. Great launch support and service.

Lace Laboratory
Sweden
3 months using the app