Reviews (1,957)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

February 8, 2022

I recently installed this app and had a bit of an issue which Dora (via customer support) helped me sort out very patiently and without any complaints. I will definitely refer people to this app.

Inkyo
United Kingdom
7 months using the app
May 2, 2022

Matt A offered great support - timely and detailed. Gave me explicit directions about how to create a custom collection to limit what is seen by customers.

Humanrace
United States
7 months using the app
May 12, 2021

Great app that has everything I need in terms of functionality and it also has great customer support!

WakeWater Beverage Co
Canada
7 months using the app
Edited January 11, 2021

I can hand on heart say that this is one of the best customer service experiences I have ever received. I recently reached out to Recharge because our original app installation was no longer active and I had the absolute fortune of contacting Kyle Turner at Recharge, who was so knowledgable and helpful! He raised a ticket and went out of his way to get the issue resolved very quickly. Recharge - you're a great app but not just that - you also obviously hire truly exceptional people as well. I am so impressed, a huge thank you to Kyle and the team.

Craft & Crumb
United Kingdom
7 months using the app
November 20, 2023

Customer support is very responsive. and any issues or questions I have are answered promptly

Rideshine
United States
6 months using the app
Recharge replied November 28, 2023

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

November 20, 2021

Awesome & fast support. They even helped me to do some custom codes. Really appreciate and thanks to Eduardo. Let's see right now if the app is fully working

Concrètement
France
6 months using the app
August 11, 2021

Good functionality for our unique needs and excellent, available, hands on service, including really quick urgent response times when we’ve needed it.

Salmonberry Goods
United States
6 months using the app
February 14, 2023

Jairus was fantastic in helping with a number of complicated integrations, this was the second time I've worked with him and ReCharge and I can't recommend them and him highly enough.

Herd & Grace
United States
6 months using the app
October 15, 2021

Great onboarding support from our representative. Had hiccups getting the program transferred over but were able to get things figured out with support and program is running well. Cheers.

Troll Co.
Canada
6 months using the app
January 4, 2021

Great service from Clayton and Javaughn re bulk edits to orders when we needed it. Timely, clear and polite. Thanks

Goodery
United Kingdom
6 months using the app