Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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The app has been a revelation since we moved over from Recharge but the Customer Service has been another level altogether. Recenlty, Meredith blew us away with the dedication he showed in helping me solve an issue and I will be for ever grateful. Keep on doing what you are doing #rechargewins
quick and friendly support on most recent issue. Got my question answered will little fuss. Thanks.
Thank you so much for the positive feedback. We are always striving to create a platform to help merchants maximize the value of their customers.
- Ty | VP of Services
Hi Denis, Your response was prompt & thorough. Thank you. It is very much appreciated. Take care & be well.
Excellent support from Nick at e genius shop. He helped with some changes and did this quickly and easily. 10/10
Great onboarding and account management. We have a special "personalized" bundle setup where we need to add/remove products from subscriptions and Recharge's team has been very supportive and they still are.
We have a direct Slack connection to their API support team and their account managers are very responsive and supported us in migrating from our previous subscription provider.
If you're looking for committed B2B support to help you get set up and run your subscription business, Recharge is a great way to go in my experience.
I use this app to manage my subscriptions. Every time i've needed assistance someone was there to help. Today I had a check-out issue that I needed help with and Denis was extremely helpful in assisting me in fixing the problem. Very, very happy, not only with the company but the staff as well!
The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!
Chris from the support team was extremely quick and knowledgable when it came to a bulk change I needed in a time sensitive amount of time. He was very thorough and explained in an easy way what he needed from me in order to complete the task on his end. I couldn't have asked for a better experience to a task that seemed daunting beforehand.
I have been using Recharge for a few years. My subscription business has grown consistently. Great customer support, which means the most to me.
Great and fast customer service, I had trouble with the code they were able to resolve it. so far so good.