Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

April 26, 2021

Almost ready to go live with ReCharge Subscriptions, the app is easy to use and looks professional. We've had a couple of small conflicts with our theme that the ReCharge team are resolving for us as we speak. The customer support from both Alona and Jamison has been nothing short of fantastic, I would highly recommend ReCharge to anyone looking to add recurring payments to their Shopify store. 5/5. George, Protein Package (proteinpackage.co.uk)

Protein Package
United Kingdom
About 2 months using the app
April 13, 2022

Recharge has been a great addition to my business and their customer support team has been very helpful in getting me started, especially Juan C. Thank you and I highly recommend this service.

Sonny's Wellness
United States
About 2 months using the app
March 2, 2021

Still in the setup phase so can't speak for the utility of ReCharge just yet but I'll be danged if they don't have some world class setup support especially from Ranson!

Jibby Coffee
United States
About 2 months using the app
Edited July 11, 2021

Initially had trouble finding the contact information for more support. However, the team reached out and have been helpful in helping us get setup.

NZ Hempress - NZ owned
New Zealand
About 2 months using the app
Edited April 27, 2021

We have been on recharges free trial and we finally have our first website subscriber! The team have been very responsive and helpful - especially Alicia. Thanks!

Well&Truly
United Kingdom
About 2 months using the app
September 26, 2022

The team at Recharge have been excellent to work with during the transition process from our old subscription app. The features that recharge include, allow our customers to easily access their account portal and customize their subscriptions as they see fit. Overall, we would highly recommend Recharge for other e-commerce businesses!

The Carnivore Bar
United States
About 2 months using the app
January 8, 2024

Great customer support from Kiki. Fast, resolved my questions without any fuss.

Rare Forms
United Kingdom
About 1 month using the app
Recharge replied January 16, 2024

We appreciate the five star review - and the shout out to Kiki!

- Ty Bailey | VP of Services

Edited January 12, 2025

Malik helped me solve a nagging problem with a simple bit of code that I was able to install on our website, on a Sunday no less! Clear, concise, and prompt customer service. Thank you!

Big Creek Coffee Roasters
United States
Over 3 years using the app
March 11, 2022

I worked with Dora at Recharge to work out some customisations and she helped me get 3 tasks done within the first 24 hours. Super helpful!

muthapuppa
United Kingdom
About 1 month using the app
November 17, 2021

I switched from another website platform where the recurring order system was really not working well. Recharge has been a breath of fresh air. The cost is very reasonable even for low volume shops like mine, while still offering great customer service when help is needed. I was able to import my current subscribers to my Shopify site easily, and customers have a lot of tools available to them. Recharge also can read line item properties generated by variant apps, which is something that other apps are missing. Highly recommend!

Lil Monsters Bird Toys
United States
About 1 month using the app