Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

August 18, 2021

Just started using this app so I can't really say anything about the performance as such. However, the customer service is super helpful which is always a good sign.

MyBeauty France
Germany
About 1 month using the app
June 23, 2022

I often hesitate to contact any helpdesk support as I fear I won't receive a quick response, and keep trying to troubleshoot myself to find a solution, but Hector and his team were super quick to respond and fix a number of issues I had with the subscription service, which is reassuring when the app is there to dealing with my customers and their payments. Thanks team!

Florada
Australia
About 1 month using the app
June 23, 2021

Affordable, easy to use, professional look. The customer service and technical support teams responded very quickly after submitting a couple of tickets and were very helpful in assisting with the issue I was having.

Quebracho Empanadas
United States
About 1 month using the app
March 4, 2021

Recharge has been great so far, but it's the support from Katarina N that makes it an overall excellent experience for us as a business. She's always quick to respond, has crazy levels of attention to detail and goes the extra mile to resolve any issues we have. Thank you!

Planthood
United Kingdom
30 days using the app
September 22, 2021

Easy to use App to set up subscriptions. I had a minor issue regarding my theme and their support was able to fix it quickly and efficiently. I highly recommend this to any shop owner!

Fungies
United States
29 days using the app
November 2, 2023

Vinse Ridenour was very helpful getting us up and running, excellent customer service and very knowledgeable. Recharge has great functionality and is well integrated with Shopify.

Café Britt
United States
27 days using the app
Recharge replied November 15, 2023

Thank you for taking the time to leave a review - and for the shout out to Vinse!

- Ty Bailey | VP of Services

August 23, 2021

I had some trouble with loading my products. However after contact with customer support, Gabriel helped me as quick as lightning. The problem was solved very quickly.

Versemaling.nl
Netherlands
27 days using the app
December 30, 2021

Excellent app and fantastic support. After looking at many different options I am glad I found Recharge Subscriptions

Adventureco
Australia
26 days using the app
February 24, 2021

Spent a significant amount of time searching out the perfect subscription app for us as we plan to scale significantly, and I wanted to make sure I partnered with the right company. ReCharge has exceeded my expectations - the support they give throughout the onboarding experience has been fantastic. It's also a very good app in terms of being able to customize it (significant customizations require a shopify expert, but the fact that almost anything can be done if you want it, is a HUGE plus). Highly recommend so far! Also extra kudos to Duncan and Alona who have supported me throughout the onboarding - they are great!

Papaya Reusables
United States
25 days using the app
February 10, 2022

There's a reason Recharge is one of the main subscription apps for Shopify. The new checkout integration works great and the developer docs and support team are very helpful.

Penetrex
United States
24 days using the app