Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

July 14, 2023

The best solution on the Market so far!

We really enjoyed working with Customer Success Manager John from Recharge who was highly professional and helpful.

Oobli
United States
23 days using the app
Recharge replied July 18, 2023

We appreciate you taking the time to leave a positive review about your experience with Recharge - and for the shout-out to John!
- Ty Bailey | VP of Services

April 29, 2022

Nice and efficient customer service. It's been a moment that we have been using their services and we are satisfied.

Laboratorio Lashilé Beauty
France
21 days using the app
October 3, 2022

So far this app does everything it promises to do, and Jairus was an excellent, capable, and talented expert who helped with a complicated migration. Highly recommended!

SuzanneSomers.com
United States
20 days using the app
October 10, 2023

We migrated from a different subscription platform, and the Recharge team made things so easy for us! Their service and support are terrific, and the app itself is very user friendly.

Joylux
United States
20 days using the app
Recharge replied October 16, 2023

I'm glad to hear that you've had a positive experience with your migration to Recharge. Thank you for the review!

- Ty Bailey | VP of Services

February 6, 2022

The recharge support team was really helpful thoroughtout the process of migration, especially the migration support team.

Finest Butcher
United States
19 days using the app
May 4, 2022

Have just setup and received some great and prompt support from Lia for a few minor tweaks. Look forward to seeing it in action but it shows nicely in the store front so very happy so far

naturespurestnz
New Zealand
19 days using the app
August 13, 2021

I'm yet to go live with my Recharge subscription, but I have been working with it for the last month to get things set-up in the back end. My use case is a little more complex than most, as I am selling a digital product on a monthly basis. I have used Recharge and Klaviyo to set this all up and am really happy with how it's working. The integration with the 2 apps was smooth and the team at Recharge have been fantastic during this set-up process. I have reached out a number of times for very specific things I needed help with and the responses have always been great and very helpful - and also very quick. I now have my subscription set up exactly how I wanted and feel confident that when I launch everything should work well.

inthefolds
Australia
19 days using the app
May 14, 2022

Amazing customer support. Easy integration. Can't speak more highly of Recharge compared to other competitors.

Adegen
United States
19 days using the app
April 25, 2022

Joey answered my question quickly, thank you so much & please give him a raise! Thanks, Jonathan Made in New Mexico

#1 Ranked New Mexico Salsa & Chile Powder | Made in New Mexico
United States
18 days using the app
May 17, 2021

Had a great experience with the customer service team who offered me a prompt and effective response.

milkadamia
United States
18 days using the app