Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

May 17, 2021

Had a great experience with the customer service team who offered me a prompt and effective response.

milkadamia
United States
18 days using the app
September 26, 2023

We recently acquired a new line of business and needed to migrate their legacy subscriptions into our own Recharge account leveraging Shopify. Our implementation engineer, Vinse Ridenour, was absolutely tremendous. He was knowledgeable, detailed, professional, and always provided answers to all our questions. He proactively ensured our migration was a complete success. A shining example of the caliber of talent supporting the Recharge platform and their customer base.

AntinolPlus
United States
17 days using the app
Recharge replied October 2, 2023

Thank you so much for taking the time to leave a review and a shout out to Vinse. We're glad to hear that he was able to assist in a smooth migration process for you.

- Ty Bailey | VP of Services

February 11, 2021

Amazing api and customer service. I had problems making the widget appear in my product pages and they keep me updated while the problem was being solved. 5 stars to the support team.

Oilin' You
Spain
16 days using the app
May 20, 2021

A great subscription app for Shopify. While there are shortcomings, there are upgrades coming in the future and HUMAN customer support is top notch (which is one of the most important things when dealing with tech). I received quick and insightful support from John M.

DeoBlock
United States
16 days using the app
June 23, 2023

Excellent technical support so far. Integration and customisation also pretty intuitive. So far so good. Recommend.

FASTRX
United States
16 days using the app
Recharge replied June 27, 2023

Thank you for taking the time to leave us a review! Glad to hear that you've had a good experience setting up Recharge

- Ty | VP of Services

October 24, 2023

Just migrated over from another platform and the team were terrific. Meredith made the process very clear and simple. Excited to make use of these new features now I'm live!

Indi
United Kingdom
15 days using the app
Recharge replied November 15, 2023

We're glad to hear about your positive migration experience. Thank you for the review and for the shout out to Meredith!

- Ty Bailey | VP of Services

August 2, 2021

So far this has app has had the most bang for the buck out of various subscription apps I've tried and the support team has been extremely helpful and quick to respond! I've been working with Nikola, who has been so patient and detailed in responses!

TBD Coffee Co
United States
15 days using the app
Edited September 28, 2021

Both John and Bryan went above and beyond to help me iron out some issues I was having with the subscription widget. They worked quickly with me to ensure the right fix was in place. I am so grateful for their support and honestly can't believe how quickly we were able to fix the problem. I definitely recommend Recharge for subscription pricing, mostly because their support team is so helpful... oh and the app is quite user-friendly too!

Equippt - Home Based Gym
Canada
15 days using the app
December 1, 2021

Amazing service! It's a great app. I love their helpful guides and I'm sure I'll be using this app for years to come.

Natty Body 4 All
United States
15 days using the app
January 29, 2021

Recharge is a great out of the box subscription app and the staff has been very helpful. I certainly recommend them if you are looking to expand your subscription business.

SaltWrap Store
United States
14 days using the app