Reviews (1,913)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

January 31, 2024

Recharge is a terrific app that has continued to improve. We've used this integration for years and it has worked wonders for our business and growing our subscriptions. Their customer support team is phenomenal as well. Everything from the integration, the service, the platform evolution, to the staff is top-notch. Highly recommend using this app and their services for your business!

MOSH
United States
Almost 3 years using the app
Recharge replied February 12, 2024

We appreciate the five star review! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services

April 15, 2024

Support was super helpful with multiple issues within the same chat. Very productive support session!

Force of Nature Meats
United States
Over 4 years using the app
Recharge replied April 22, 2024

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

March 8, 2024

Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy!

Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough

Mauna Loa
United States
Almost 4 years using the app
Recharge replied March 21, 2024

Really appreciate you taking the time to leave a review and a shout out for our team.

- Ty Bailey | VP of Services

January 5, 2024

Their team helped me with a number of complications when we migrated, even though we were working outside regular business hours.

OutdoorVitals
United States
Over 4 years using the app
Recharge replied January 16, 2024

I'm glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

July 11, 2024

Très bon service

YUJ Paris
France
9 months using the app
Recharge replied July 15, 2024

Thank you for your review!

- Ty Bailey | VP of Services

January 2, 2024

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

Perfect Period
United States
Almost 4 years using the app
Recharge replied January 16, 2024

We really appreciate you taking the time to leave us a review!

- Ty Bailey | VP of Services

July 10, 2024

Recharge's customer service team is unrivaled. No matter how small you are as a business, they make you feel like you're their only customer.

Earth Labora
United States
About 1 hour using the app
Recharge replied July 15, 2024

We appreciate the shout-out to our hardworking support team!

- Ty Bailey | VP of Services

March 27, 2024

Had an issue with css on customization and my Rep Irving O. came through for us and helped us make the changes we needed to.

Mad Viking
United States
Over 1 year using the app
Recharge replied April 8, 2024

Thank you for taking the time to leave a review!

Ty Bailey | VP of Services

May 8, 2024

I made a unique request and received impeccable service. Thank you.

8O
United States
Over 3 years using the app
Recharge replied May 20, 2024

Thank you for your review!

- Ty Bailey | VP of Services

February 14, 2024

Without a doubt the best subscription app on Shopify.

Still has space for improvement, specially in regards to the Bundles feature. However Recharge has improved a lot in terms of adding new features the last year.

Scentmore
Denmark
About 2 years using the app
Recharge replied February 19, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services