Reviews (1,800)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient subscription management, supporting various models like magazine and B2C subscriptions. It features custom bundles and a user-friendly analytics dashboard, with seamless integration across platforms. The support team is responsive and knowledgeable, quickly resolving issues and continuously updating the app to enhance functionality. Merchants note it significantly improves the smooth operation of their businesses.
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Great customer service and very easy to use for different types of subscriptions. We sell mainly coffee beans online and its been a perfect fit
Great customer service but you need to look at the fees/transaction of the app before choosing your right price for your subscription because they take a big amount
Their customer service is excellent, they sort any problems in a flash. I also like how it integrates with other apps like Klaviyo.
We use Recharge to help manage our subscription system, it works well and we've had some kind folks from their team help us make changes to fit our business's unique needs. That being said, their customer support is quite simply the worst that I have ever seen. If you don't like waiting 70 (seventy) days for assistance with a question, you should look elsewhere. Couple this with the fact that ...
The agent (Joey, I believe) was super quick and immediately provided a solution. Thank you!!!!!!!!!!
Terrible customer service and support. Zero support for launch. Advised a 30min migration - it took 72 hours. Use another subcription app.
Excellent app! The customer service is great as well, specially Bryan. We recommend this app for your website.
Thank you for taking the time to provide us with a review of your experience - and for the shout-out to Bryan!
- Ty | VP of Services
We have just joined Recharge and its exactly what is needed for our customers. The connecting was easy and their support team are there when needed.
Thank you for taking the time to leave us your positive feedback - and for the shout out to our support team!
- Ty Bailey | VP of Services
Great help, quick response time. Thanks team!
Thank you for your review!
- Ty Bailey | VP of Services
the support is fast and great (we had Alicia J to help our issues with system), but the app itself is 3 stars since its not friendly for Asia market use. the time frame is US or CANADA base so we have to always edit customer's order when we process them. also first name and last name flip so it was very confusing for our customers. If in the near future you could create the app more friends for ...