Reviews (1,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its efficient subscription management and user-friendly interface. They praise the responsive customer support for quick issue resolution and professional service. The app supports various subscription models, offers frequent updates, and provides customization options to enhance business operations and customer experience.
Refine
-
By rating
Great app and super helpful team! Would recommend.
We appreciate your kind words and review.
- Ty Bailey | VP of Services
They have a great support team that always provides good technical support, sales are going better than before using the app.
Amazing app, sadly the money has gone to their heads.
We have used it for a little while now, but we received an email today outlining the new pricing we are being forced to pay as of next year. $99pmo. Unachievable for smaller businesses to stay afloat with that hefty price tag. Would have been a better move to shift things to a lower PMO amount and up the fees. We literally only use the app for ...
We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do ...
Had great help from Brandon P., The app itself is fantastic for businesses looking to leverage the power of subscriptions.
Very helpful thank you
We appreciate the five star review!
- Ty Bailey | VP of Services
We've tested out quite a few Subscription apps, but Recharge still is the most robust solution you will find, and their customer service is one of the best we've seen too!
Thank you for the five star review! We're glad to hear about your positive experience.
- Ty Bailey | VP of Services
Great customer service and very easy to use for different types of subscriptions. We sell mainly coffee beans online and its been a perfect fit
Great customer service but you need to look at the fees/transaction of the app before choosing your right price for your subscription because they take a big amount
Their customer service is excellent, they sort any problems in a flash. I also like how it integrates with other apps like Klaviyo.
We use Recharge to help manage our subscription system, it works well and we've had some kind folks from their team help us make changes to fit our business's unique needs. That being said, their customer support is quite simply the worst that I have ever seen. If you don't like waiting 70 (seventy) days for assistance with a question, you should look elsewhere. Couple this with the fact that ...