Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

Edited February 1, 2023

I was sold and even signed a big expensive contract to migrate to recharge. I migrated all my customers and their has been glitch after glitch and it's a headache every single week. Beware if you are an established business with a lot of subscribers before you migrate to recharge. They are good sales people.
*update for 2023 - After getting through a rocky migration and having custom coding done to the portal, we are in a good place with recharge. I like it. Recharge also gave me a credit to my contract which I appreciate. They do have a lot of nice features like one time add ons and the back end is easy to use and figure out. I have bumped it up to a four because we are in a good place post migration and fixing all the bugs.

1915 Farm
United States
6 months using the app
April 14, 2022

Great addition to our store and gives us everything we need to manage subscriptions. Support is also fantastic

Innopure
United Kingdom
6 months using the app
October 1, 2023

We aren't quite ready to launch subscriptions for our business yet but Ben from the Account Management team outlined the benefits of using Recharge as our solution when we are ready. Installation was a breeze and there is so many out of the box features that have us excited to explore further. Would definitely recommend this as the go-to for subscriptions on Shopify from our experience so far.

Gamer Gadgetry Markets
Canada
6 months using the app
Recharge replied October 16, 2023

Thank you so much for taking the time to leave a shout-out for Ben! We're glad to hear you've had a positive experience with Recharge.

- Ty Bailey | VP of Services

May 5, 2022

Thank you Lia for your great support. Smaller issues solved within minutes. We will get back to you if anything is needed!

Biohof Stövesandt
Germany
6 months using the app
July 29, 2022

Super Super Helpful getting us set up! We appreciate their great communication and the one on one help.

Epic Print Concepts
United States
6 months using the app
September 27, 2023

I Recommend working with Nick from the e-shop Genius if you need a developer to help you with custom design

GummyGlows
United States
6 months using the app
Recharge replied October 2, 2023

Thank you for taking the time to leave us a review!

- Ty Bailey | VP of Services

June 2, 2021

Nikola has been great! She's helped me with several inquiries that I had today and was quick to resolve them for me!

29029 Everesting
United States
6 months using the app
May 16, 2024

The best in the business for eComm whether small or big business on Shopify.

Blaze n Chill
United States
About 2 months using the app
Recharge replied May 20, 2024

We appreciate your review.

- Ty Bailey | VP of Services

October 12, 2021

We use this app to manage subscriptions. The app offer good opportunities of customization and the customer service is quite fast to help.

Mulan Asian Food
Italy
6 months using the app
May 27, 2022

Fantastic app and amazing service from the ReCharge launch and support teams. A game-changer for customer subscriptions.

Harviestoun Brewery
United Kingdom
6 months using the app