Reviews (1,864)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, particularly highlighting staff members like Nikola C., Nena, and Vinse. It's noted for its user-friendly interface and seamless Shopify integration, making subscription management more efficient and effective. The app's regular updates and new features, based on merchant feedback, are also well-received, contributing to enhanced customer retention and business growth within the Shopify ecosystem.
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I was reluctant to sign up to Recharge at first because of the higher price vs the lower priced subscription management apps available, however I have to say this is already proving extremely valuable.
First it's a well built app which just works so I don't have to worry about that, and the support team has always been highly responsive and extremely helpful with their responses (thank you Vincent for your support just now).
I also have found that more revenue is being saved because of the workflow from Recharge to encourage skipping, rather than a straight off the bat cancellation from the customer, so it's already proving highly valuable.
Great app, highly recommend!
Thank you for taking the time to leave a five star review!
- Ty Bailey | VP of Services
I migrated from Bold to Recharge as the integration and partnership options Reacharge had available were essential to our continued growth. The migration team (Mat in particular), were beyond helpful and made the experience seamless!
Amazing! I would upgrade so you can get phone support if you are migrating current subscribers from another app.
Easy to get started and simple set up of subscribe and save subscriptions. Great launch support and service.
Customer Service was quick and efficient! Owais helped me same day with the issue I was having setting up
What would we do without Recharge? The only thing I would say is that it should allow a simpler cusomisation of notifications to make the experience on brand,
I have been using ReCharge for 4 months now and I am completely satisfied by this app. I have been able to create the subscription plans our business needed, I am still working on the best way to handle gift cards on subscriptions but Gordon has been very helpful and is still helping me finding solutions.
I had a question about an error code. Recharge support was super helpful and quick to reply. They sent me detailed instructions on how to solve the problem.
ReCharge support has been very helpful in terms of resolving our issues. We switched. We had some difficulty with shipping rules initially but they helped resolve everything. The customer portal that the customer will see to manage their subscription is great looking.
Great customer support from Kiki. Fast, resolved my questions without any fuss.
We appreciate the five star review - and the shout out to Kiki!
- Ty Bailey | VP of Services