Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.
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We migrated back to ReCharge after a poor experience with one of the new subscription apps. Our Implementation Engineer, John, was phenomenal in getting us set up. The process entire migration process was thorough and transparent.
We're glad to hear about your positive experience. Thank you for the shout out to John!
- Ty Bailey | VP of Services
Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!
We're glad to hear that you've enjoyed your experience with Recharge!
- Ty Bailey | VP of Services
Recharge has been a great partner for our business in helping us manage and build our subscriber base. They are always looking for new creative ways to offer more which I love! The support team is helpful and effective at problem solving when issues arise.
We appreciate you taking the time to leave a review!
- Ty Bailey | VP of Services
Excellent customer service - nice not to talk to a bot!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
The customer support with Recharge is fantastic. I've been personally helped by Juan C. from Recharge Technical Support, we had a Zoom call where we worked around our time different and many emails back and forth. He was wonderful, thank you!
We're glad to hear about your great experience with Juan!
- Ty Bailey | VP of Services
We have recently transitioned to Recharge and everything has been going great thus far. Vinse helped guide us through the migration process very smoothly. Two thumbs up :)
Thank you for leaving a review of your experience!
- Ty Bailey | VP of Services
I've had a great experience and the IT help is really actually helpful and I've always gotten quick responses, which I really appreciate. They helped with migrating from my previous platform and have been there with inquiries as my store has grown and I've updated my website etc.
We are very glad to hear about your positive experience.
- Ty Bailey | VP of Services
Ivan did a great job helping me navigate through the problem. Excellent service.
Thank you for the review and the shout out to Ivan!
- Ty Bailey | VP of Services
Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.
We're glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services
Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy!
Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough
Really appreciate you taking the time to leave a review and a shout out for our team.
- Ty Bailey | VP of Services