Reviews (1,863)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, particularly highlighting staff members like Nikola C., Nena, and Vinse. It's noted for its user-friendly interface and seamless Shopify integration, making subscription management more efficient and effective. The app's regular updates and new features, based on merchant feedback, are also well-received, contributing to enhanced customer retention and business growth within the Shopify ecosystem.
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I am not really happy yet at this point with our changeover to the ReCharge subscription app, but I am very happy with Matt A, ReCharge Support, with his assistance in providing me guidance to trouble shoot our issues. Thanks Matt A!!!
This app has been pivotal in my business, and the customer service (I spoke to Nikola) is great- I was able to contact them easily and got a response and solution quickly. .
Recently added recharge to our website and have had great customer service since Day 1. Prompt responses for every question I have. Shout out to the many team members who have helped me, and more recently Dalia F. Thank you for all you help!
Recharge allows us to offer subscriptions with a lot of customization. Also great customer service. Thanks!
ReCharge has been a tremendous asset and addition to our tech stack. Subscriptions are an important part of our business, and ReCharge is a fantastic platform to leverage for both growing and maintaining subscription customers. Great product and even better team! Couldn't be happier with the level of personalized service from day one.
We migrated to Shopify from WC in the last 30 days. We could not figure out how to move our active memberships. Submitted a ticket for support. 11 days later received a response to that ticket. By then we’d already taken other action. Very disappointing.
They were so helpful on getting the app installed on my client's site! We were pleased with their support team and functionality of the app.
Helpful customer service. They went above and beyond to find a solution to my use case! I use them for both pre-paid and recurring subscriptions.
Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.
I had a very good and effective customer service experience. Really supportive and fast. Problem was solved