Reviews (1,763)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and robust features. They appreciate its continuous improvements, reliable platform, and customization options. The customer support is praised for prompt and effective service, with team members like Nikola C. and Mariah receiving special mentions. Unique features like password-less login and Shopify Checkout Integration are positively noted. Merchants report increased recurring revenue and customer loyalty, and value its inventory management, order rescheduling, and insightful reporting capabilities.

July 30, 2021

I have used ReCharge for years now and every time I've had a question or concern they have responded to me promptly and have been able to assist me. Highly recommend them and their service.

Formwell Supplements
United States
About 3 hours using the app
March 5, 2022

Such a bad app, you can't add 2 types of discounts, you can't set dates and times, you can't see orders on colander. This app doesn't fit to any merchant with subscription model that in the end a delivery person comes with the delivery to the customer

Te Gek Eten
Netherlands
About 1 hour using the app
October 13, 2021

Warning, installing this app will immediately inject code snippets into your theme that will display content on the front end. Even after removing the snippets, we encountered a compatibility with paypal express checkout that generated a liquid error: internal and took a while to find and solve. Proceed with caution.

SeaVees
United States
About 1 hour using the app
February 14, 2022

You're telling me that I have to set up subscription 1 product at a time? I have hundreds of products in my store. No time for that!

Garçon®
Canada
8 minutes using the app
August 10, 2023

By far the best subscription app on the market. Really excited about the upcoming feature releases - fantastic product and support!

FLIGHTFUD
Canada
Recharge replied August 13, 2023

We are very glad to hear that you've had a positive experience partnering with Recharge as your subscription solutions provider.
- Ty Bailey | VP of Services

May 31, 2023

Very helpful. I was able to resolve my issue right after our email thread. Thanks again for the help!

Tech Managed Services
United States
Recharge replied June 7, 2023

Thank you so much for your review. We're glad that our support team was able to assist in making Recharge a success for your subscriptions.
- Ty | VP of Services

February 2, 2023

Recharge support is fantastic and it's been my default recommended subscription solution.
The few times we've needed to get in contact about our migration to the new version, pricing concerns or API issues they've always been quick to help. Their product does everything we need and their API has allowed us to integrate our subscription data in to other systems.

Slack Scheduler
Australia
January 16, 2023

We've looked into Recharge as we will be exploring subscription options in the future for our business. Set up was simple, quick, and easy. I also spoke with Ben from their team who provided insight on the product and was very helpful.

Looking forward to being able to leverage the app to see further growth for our e-commerce portion of business.

Gamer Gadgetry
Canada
Edited December 25, 2020

Nikola, my support rep has been absolutely amazing and its the rest of the recharge support team as well. They are always willing to help me out, step by step and are very patient with any questions I may have. They're amazing.

Super PawBox
Canada
Edited November 13, 2021

Great service as always and they are super speedy to action requests.
Thanks team! I am always requesting bulk updates and they work super quickly and are great at managing expectations

Asuwere
New Zealand