Reviews (1,913)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

April 2, 2024

Fantastic Support and Fully Featured for all types of subscription businesses. Their support is top notch and will continue working thru solutions above and beyond what most vendors would do, even for integrations to other platforms.

Kind Science
United States
12 months using the app
Recharge replied April 8, 2024

Thank you for the five star review!

Ty Bailey | VP of Services

January 4, 2024

Nikola was super helpful in dealing with a recharge / shopify issue we had regarding inventory. After just a few emails it appears everything will be resolved. Nice work!

FUNDAY Natural Sweets
Australia
Over 2 years using the app
Recharge replied January 16, 2024

Thank you for leaving us a five star review - and for the shout out to Nikola!

- Ty Bailey | VP of Services

March 7, 2024

Used them for years and will continue to do so. Support is top notch and they make it easy.

P2Life
United States
Almost 9 years using the app
Recharge replied March 21, 2024

Thank you for taking the time to leave us a five star review!

- Ty Bailey | VP of Services

March 18, 2024

Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.

WellBefore
United States
Over 2 years using the app
Recharge replied March 21, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

May 9, 2024

Excellent customer service - nice not to talk to a bot!

Market Lane Coffee
Australia
Over 3 years using the app
Recharge replied May 20, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

March 15, 2024

Great app, really help us up our subscription game. Just had to deal with customer service and they got it all sorted on live chat. would highly recommend.

BadHandCoffee
United Kingdom
About 2 years using the app
Recharge replied March 21, 2024

Thank you so much for the five star review!

- Ty Bailey | VP of Services

November 26, 2023

Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.

88 Acres
United States
About 7 years using the app
Recharge replied November 28, 2023

Thank you so much for leaving a review and a shout-out to Pierre!

- Ty Bailey | VP of Services

June 30, 2024

Costumer support is top-notch!

Tooshies
Australia
Almost 3 years using the app
Recharge replied July 8, 2024

Thank you so much for the shout out to our hardworking support team!

- Ty Bailey | VP of Services

February 21, 2024

Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!

Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive

Kamana
United States
10 months using the app
Recharge replied February 26, 2024

We appreciate your feedback and the review!

- Ty Bailey | VP of Services

December 12, 2023

Jairus saved our migration! We came over from Appstle and he was great at making sure we were on track to migrate when we needed to. He made the process very smooth, and always with a smile despite our annoying questions!

Peak Bakery
Canada
Over 1 year using the app
Recharge replied December 19, 2023

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services